Office Services Associate

Our mission is to provide   modernized technology platforms,   elevated technology support, and   valuable insights, empowering our clients to excel in what they do best.

We are currently seeking an Office Services professional who thrives in a fast-paced mail and print production environment. This role is part of a dynamic team supporting a legal office, with a strong focus on reprographics, mail services, conference support, and overall office operations.

Key Responsibilities

Mail Services
• Receive, sort, and distribute incoming mail and packages accurately
• Deliver packages to designated floors and departments
• Prepare and process outgoing shipments (FedEx, UPS, USPS, messenger services)
• Track packages using internal systems (e.g., PS Track)
• Digitize incoming mail as needed
• Serve as a point of contact for mail-related inquiries via email, phone, or in person

Print & Reprographics
• Manage print production requests from intake through completion
• Perform copying, scanning, lamination, and binding (GBC, coil, velo, spiral, 3-ring)
• Produce high-quality documents, including litigation support materials
• Run complex print jobs, including mail merges with multiple data fields
• Provide proofs for client approval and ensure accuracy throughout production
• Troubleshoot basic printer/copier issues and perform routine maintenance
• Operate Canon color copiers and online print submission tools

Client & Office Support
• Provide professional, high-level customer service and consultation
• Communicate effectively with staff at all levels, including senior leadership
• Manage multiple projects and deadlines simultaneously
• Support conference services, supply inventory, and general office needs
• Maintain organized workflows using job tickets and production tracking

Experience & Qualifications

• Experience in a mailroom, print production, or reprographics environment (legal setting preferred)
• Proficiency in Microsoft Office (Outlook, Word, Excel) and Adobe software
• Strong understanding of print workflows and production processes
• Familiarity with package tracking systems

Skills & Strengths

• Strong communication skills (written and verbal)
• Detail-oriented with a focus on accuracy and quality
• Ability to follow established processes while solving complex requests
• Comfortable working in a high-volume, deadline-driven environment
• Team-oriented with a proactive, service-driven mindset
• Reliable, organized, and able to prioritize effectively

Opensity Solutions, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.