Operations Manager

Job DetailsJob Location: Washington, DC 20011Salary Range: $50,000.00 - $100,000.00 Salary/yearYou are:  A kind, communicative, social justice leader that seeks an operations position, with a strong belief that you will prepare students to thrive in college, career and life. You want to support students in order to create a more just and equitable world. You have a growth mindset, want to develop the perspective, agency, and urgency to make a positive impact in the world around you, and take actions that promote justice and equity in your community.   ABOUT THE POSITION You will: Effectively support our Operations team in service of the E.L. Haynes mission to prepare students of every race, socioeconomic status, home language, and ability to thrive in college, career, and life. This 12-month, full-time role reports to the Chief Operating Officer, and works closely with the other Operations Managers and the School Leadership Teams. The Operations Manager supervises a team of operations professionals. Management Build and maintain a sustainable and equitable team through guiding, empowering, and coaching the Operations Coordinator, Receptionist, Facilities Manager, Food Service Coordinator, and Security Guards;  Ensure front office systems are well designed and run smoothly, e.g. attendance procedures, enrollment documentation, student file maintenance, etc.; and Serve as the Operations Team Lead in one or more content areas (food service, emergency management, enrollment, event management, etc). Student, Staff, and Parent Communications Support front office staff to effectively communicate critical information to parents; Address parent concerns and refer items as appropriate; Support the Principal, Assistant Principals, and Middle School leadership team as needed; and Create and maintain a safe and supportive physical environment for students and teachers. Policies and Procedures Implement operational policies and procedures for mission-critical functions such as attendance collection, student record keeping, emergency planning, technology support, building support, and financial processing. School Based Support  Support and facilitate all daily activities with the school principal including supplies needed, testing support, and daily schedules; Participate in all school based event planning to advise on logistics; Ensure event alignment with Local Education Agency (LEA)-wide calendars; and Attend events in order to support ongoing logistics.  QualificationsYou have:  5-7 years business or school operations experience; Knowledge of the K-12 education field (in DC a plus); Proficiency in all Microsoft and Google applications, familiarity with Infinite Campus a plus; Demonstrated ability to prioritize competing priorities in a fast paced environment; and Strong collaboration skills with colleagues in different departments. You might also have: A bachelor’s degree (preferred); Familiarity with DC charter school operations;  Managerial and customer service experience; Proficiency in another language besides English and Spanish; and Experience working with students, families, and staff from racially, culturally, and socioeconomically diverse backgrounds.