Products & Innovation Supervisor

• Participate in ideation workshops, innovation challenges, design-thinking sessions, and brainstorming of DFS initiatives. 

• Support the development of innovative concepts and solution prototypes.

• Coordinate innovation initiatives from concept through pilot and implementation stages.

• Support project planning, documentation, progress tracking, and stakeholder coordination.

• Support product teams in translating innovation concepts into viable products and services.

• Participate in product testing, pilot execution, User Acceptance Testing (UAT), and customer feedback collection.

• Monitor product adoption and performance following implementation.

• Support customer journey mapping and customer experience improvement initiatives.

• Identify customer pain points and recommend innovative solutions.

• Maintain innovation pipeline records and project documentation.

• Support innovation campaigns and employee engagement initiatives.

• Assist in maintaining innovation repositories, best practices, and lessons learned.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

1. Academic & Professional

1. Experience