Project Manager (PM)

Position Title: Project Manager (PM)

• Job Type: Full-Time.

• Job Location: Bureau of Engraving and Printing, Washington, D.C.

• Requirements: The Candidate shall have a:

  • U.S. citizenship

  • Minimum 5 years of customer service experience managing a public tour service or visitor center

  • At least 1 year public speaking experience with groups over 30

  • At least 1 year experience with Microsoft Office Suite

  • Current CPR certification from American Red Cross or American Heart Association

  • Must pass BEP security clearance

• Duties: The Candidate must: 

  • Serve as the primary point of contact with the Contracting Officer Representative (COR)

  • Manage daily operations of the Tour and Visitor Center (TVC)

  • Schedule and oversee all staff, including backups for key positions

  • Submit weekly and monthly tour reports

  • Maintain the shared tour calendar and ensure accuracy of scheduled events

  • Address staffing assignments, incidents, and corrective actions

  • Ensure all staff comply with required BEP training and tour protocols

  • Provide continuity of operations during closures or emergencies