Residential Aide - PT

Description

Position Title: Residential Aide

Reports to: Residential Aide Shift Supervisor/Operations Manager 

Location: NW, Washington, DC

Classification: Non-Exempt, Part-Time 

Schedule: 1Part-TimePosition - Saturday & Sunday 4:00 PM - 12:00 AM (.4 FTE)  and  1 Part-Time Position - Saturday through Monday 4:00 PM - 12:00 AM (.6 FTE)

Who we are: Friendship Place is a nonprofit organization serving the Washington, DC region. We empower individuals and families experiencing or at risk of homelessness to rebuild their lives through community involvement. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults, and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We are committed to living out our core values both within our organization and the community.

Summary: The Brooks provides short-term housing services to families experiencing homelessness in the District. The building contains 50 units and is located in Northwest DC. The program follows a Housing First philosophy and uses best practices to ensure participants can transition from short-term family housing to independent housing within 90 days. The Residential Aide provides 24-hour on-site monitoring services to support the safety and well-being of The Brooks participants, staff, and visitors. Residential Aides shall work cooperatively with program staff at all levels to ensure quality of service by performing hourly inspections of the building and immediate building exterior, and documenting/reporting any incidents.

Essential Duties and Responsibilities:

• Monitors the residents, units, and grounds of The Brooks at all times to ensure the security and safety of each resident.
• Provides appropriate oversight of the participants at the short-term family housing site and enforces program policies
• Provides de-escalation services to the participants as needed and to ensure safety and well-being of all staff and residents, including contacting MPD, Mobile Crisis, and/or CHAMPS as necessary.
• Assists in the planning and organization of recreational activities and events for families residing at The Brooks
• Reports unusual incidents to the appropriate parties OR writes unusual incident reports.
• Reports observations to case management staff to support the participants in progressing towards their goals.
• Performs weekly and as necessary inspections of units.
• Distributes food during meal services and discards waste.
• Residential Aides are responsible for the safety and security of the staff, clients, and the building at each STFH site.
• Residential Aides shall lead emergency protocols, report all incidents to both program and operational leadership, and be the point of contact when the PD and OM are not present at the site.
• Performs all other duties as assigned

Requirements

Education:

• High School Diploma/GED Required
• Bachelor’s Degree Preferred
• 3 years of general work experience, including one year of experience in direct human service
• Must have or be able to obtain a First Aid/CPR/AED certification that includes a hands-on skills testing module. Friendship Place will provide First Aid/CPR/AED training

Essential Skills and Competencies

• Excellent time management, detail-oriented, organized, capable of maintaining confidentiality, and able to work independently with minimal supervision
• Bilingual in Spanish is a plus
• Experience working with individuals with mental health concerns or addiction preferred
• Must possess and be able to demonstrate strong intra- and interpersonal communication skills, with the ability to effectively express ideas, needs, and observations both verbally and in writing. This includes the ability to communicate clearly and respectfully with clients, colleagues, and supervisors, as well as to document interactions and incidents accurately, professionally, and in a timely manner.
• Must be able to demonstrate active listening, emotional awareness, and the ability to adapt their communication style to different individuals and situations.
• Ability to work well under pressure and as part of a diverse team
• Demonstrates professionalism across all levels of the organization
• Strong commitment to the organization’s mission, vision, and values
• Knowledge of Microsoft Word; ability to learn database programs
• Ability to maintain healthy and professional boundaries
• Must be able to arrive to work and scheduled meetings on time
• Strong commitment to mission, including racial equity and social justice
• Participate in multidisciplinary team meetings, supervision, and actively seek out professional development opportunities
• Maintain compliance in all assigned mandatory training and background clearances

Working conditions: The office is housed in a short-term family housing facility and is exposed to conditions that arise in homes, including occasional biohazards (e.g., blood, tissue, human waste) and conflict. 

Physical and Environmental Requirements: Position will spend time between office/desk settings and roving the occupied STFH floors and grounds of The Brooks. The position will view the security camera and footage. Must be able to lift 20 lbs., Walking 70% of the time, bending at the knees, and standing for extended periods of time

Background checks: [This position is classified as " Sensitive under DHS]. The selected candidate will be required to complete and pass background checks specific to contract requirements that may include criminal history background check and fingerprinting, FBI Background Check, DC Metropolitan Police Background Check, State-of-Residence Police Background Check, DC Child Abuse Registry (CFSA), National Sex Offender Registry Check, Drug Panel and Alcohol Screening, Tuberculosis Test, and Driving Record check (for positions transporting participants). Reference checks and verification of current and/or previous employment are required.

Direct reports:

None

Indirect reports:

None

Specific Requirements: Must have a valid government-issued ID and reliable transportation to and from work. This position is designated as 'essential' and may require the employee to report to work, or remain at work, during inclement weather, natural disasters, or other emergencies, even if the organization is closed to other staff. 

Other Details:

Application Deadline: This job is open until filled, or the hiring manager determines that they can no longer accept applications. 

Compensation: The hiring pay range is between $18.40 - $20.23 per hour. The starting annual salary is based on a step system. A candidate’s starting pay determination is made based on meeting the basic position requirements, and current completed education, credentials, and work experience. 

Benefits: We offer an excellent benefits package including low-cost health insurance, health reimbursement, flexible spending accounts, employer-paid dental, vision, short and long-term disability, life insurance, 403B defined contribution plan matching, employee assistance programs, professional development, employee resource groups, 14 paid holidays, 15 days of vacation and 10 days of sick leave during 1st year of employment, and much more! (Benefits are pro-rated for part-time employees). 

Interview Process: Phone screening, panel style interview, final interview. 

Equal Opportunity Statement: We support all qualified individuals within our workforce without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, marital status, citizenship, disability, veteran status, personal appearance, familial status, family responsibilities, political affiliations, matriculation, credit, and any other characteristic protected by applicable law.

Reasonable Accommodation Statement: Friend Place is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact human resources at humanresources@friendshipplace.org 

How to Apply: Interested applicants should apply via the organizational website. All of our current career openings can be found by visiting www.friendshipplace.org