Senior Infrastructure & Cloud Engineer (IaaS)

Overview

Looking to make a difference and help modernize critical government missions? Join Acuity's team supporting the U.S. Department of State. As a Senior Infrastructure & Cloud Engineer (IaaS), you will provide hands-on engineering support for mission-critical data center, virtualization, compute, storage, hybrid-cloud, and globally distributed infrastructure. This role is deeply focused on enterprise VMware environments, Windows Server and Linux platforms, hyperconverged infrastructure (HCI), SAN/NAS storage, and the resilient infrastructure services that support Department of State operations worldwide.

Working closely with the Cloud Technical Lead, Cloud Engineers, Automation Engineers, Network Engineers, Cybersecurity teams, and government stakeholders, you will provide Tier 3 infrastructure engineering and troubleshooting, support infrastructure lifecycle modernization, and ensure the availability, security, resiliency, capacity, and performance of enterprise systems across domestic, overseas, on-premises, and cloud environments.

Why Acuity?

Responsibilities

• Design, deploy, administer, and maintain enterprise data center, compute, virtualization, storage, HCI, operating system, and hybrid-cloud infrastructure supporting mission-critical operations.
• Provide significant hands-on administration and engineering support for enterprise VMware environments, including VMware ESXi, vCenter, clusters, virtual networking, resource management, upgrades, patching, and lifecycle activities.
• Deploy, configure, administer, patch, harden, and troubleshoot Windows Server and Linux operating systems supporting enterprise applications and infrastructure services.
• Engineer and support enterprise compute and hyperconverged infrastructure (HCI), including integration with virtualization, networking, storage, backup, and disaster recovery services.
• Administer and troubleshoot enterprise SAN/NAS storage platforms and virtualization-storage integrations, including capacity, performance, availability, connectivity, and lifecycle considerations.
• Provide Tier 3 infrastructure troubleshooting and root cause analysis for complex issues spanning servers, virtualization, storage, operating systems, cloud services, and dependent infrastructure components.
• Design, implement, test, and maintain high-availability, disaster recovery, backup, resiliency, and business-continuity capabilities for mission-critical infrastructure.
• Plan and execute infrastructure lifecycle activities, including technology refresh, patching, upgrades, migrations, and remediation of end-of-life (EOL) and end-of-support (EOS) hardware and software.
• Monitor infrastructure health, availability, capacity, and performance using enterprise monitoring and observability platforms; identify trends, constraints, and opportunities for proactive remediation and optimization.
• Use PowerShell, Bash, Python, Ansible, Terraform, or similar technologies to automate infrastructure provisioning, configuration, administration, compliance, and repetitive operational tasks.
• Support Infrastructure as a Service (IaaS) and hybrid-cloud environments using at least one major cloud service provider such as AWS or Microsoft Azure, including integration between cloud and on-premises infrastructure.
• Support overseas and globally distributed infrastructure deployments and coordinate with geographically dispersed or remote teams to maintain consistent, reliable infrastructure services across locations and time zones.
• Operate within established ITSM disciplines, including change, incident, problem, configuration, and release management; participate in root cause analysis and continuous service improvement.
• Partner with Cybersecurity teams to implement federal security and configuration requirements, including system hardening, vulnerability remediation, secure baselines, STIG-aligned controls, NIST/RMF compliance, and continuous monitoring.
• Collaborate with Cloud and Automation Engineers to implement Infrastructure as Code (IaC), configuration management, standardized deployment patterns, and infrastructure modernization while maintaining operational stability.
• Develop and maintain technical documentation, infrastructure diagrams, configuration standards, runbooks, operational procedures, and lifecycle roadmaps.
• Perform additional duties as assigned in support of customer mission objectives.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience.
• Minimum of eight (8) years of experience supporting enterprise infrastructure, systems engineering, data center operations, or Infrastructure as a Service (IaaS) environments.
• Significant hands-on enterprise VMware experience, including VMware ESXi and vCenter administration, troubleshooting, patching/upgrades, cluster management, and virtualization lifecycle support.
• Strong hands-on experience administering and troubleshooting both Windows Server and Linux operating systems in enterprise environments.
• Experience supporting enterprise compute and hyperconverged infrastructure (HCI) platforms in highly available production environments.
• Experience administering enterprise SAN and/or NAS storage and supporting storage integration with virtualized infrastructure.
• Demonstrated Tier 3 infrastructure troubleshooting and root cause analysis experience across compute, virtualization, storage, operating systems, and related infrastructure services.
• Experience designing, implementing, or supporting high availability, disaster recovery, backup, resiliency, and business-continuity solutions.
• Experience managing infrastructure lifecycle activities, including upgrades, migrations, technology refresh, and EOL/EOS remediation.
• Experience with enterprise infrastructure monitoring, capacity management, performance analysis, and availability management.
• Hands-on scripting or automation experience using PowerShell, Bash, Python, Ansible, Terraform, or similar technologies.
• Experience supporting at least one major cloud service provider (AWS or Microsoft Azure) and hybrid-cloud integration with enterprise on-premises infrastructure.
• Experience working within ITSM processes and disciplines, including change management, incident management, problem management, and root cause analysis.
• Experience implementing federal security and configuration compliance requirements, such as NIST RMF, NIST SP 800-53, FISMA, STIGs, vulnerability remediation, system hardening, or comparable federal standards.
• Strong analytical, troubleshooting, documentation, communication, and cross-team collaboration skills.

Preferred Qualifications

• Experience supporting globally distributed, overseas, or remote enterprise infrastructure environments, particularly environments requiring coordination across geographically dispersed teams.
• VMware Certified Professional (VCP) or equivalent VMware certification.
• Experience with enterprise HCI platforms such as VMware vSAN/VxRail, Nutanix, or comparable technologies.
• Experience with enterprise storage technologies and vendors supporting SAN/NAS, backup, replication, and disaster recovery.
• AWS Certified Solutions Architect - Associate or Professional, Microsoft Azure Administrator Associate, or comparable cloud certification.
• Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Microsoft server certification, or comparable operating system certification.
• Experience supporting the U.S. Department of State or other federal civilian agencies.
• Experience with enterprise monitoring, observability, capacity, and performance-management platforms.
• Experience with Kubernetes, Docker, OpenShift, or related enterprise container technologies.
• Familiarity with Zero Trust principles and secure hybrid-cloud infrastructure architectures.

Clearance Requirement

• Active Secret or Top Secret security clearance required.

About Acuity 

At Acuity, your work matters—and so does your experience. We’re a management and technology consulting firm supporting critical federal missions, where you’ll have the opportunity to solve meaningful challenges, work alongside high-performing teams, and make a real impact from day one. 

Why You’ll Love Working Here: 

Grow Your Career, Your Way We invest in you with personalized development plans, mentorship, and up to $3,000 annually for training and certifications and up to $3,000 for degree seeking programs—so you can keep building the career you want.

Be Part of Something Innovative You’ll work on cutting-edge solutions that support important government missions, in an environment that encourages new ideas and continuous improvement. 

Thrive in a People-First Culture Collaboration, respect, and support aren’t just values—they’re how we operate. Your voice is heard, your contributions are recognized, and your success is shared. 

Feel Valued and Rewarded We offer competitive compensation, comprehensive benefits, and a strong focus on work-life balance so you can perform at your best—at work and at home. 

Join an Award-Winning Team Our employees consistently rank us among the best—earning honors like Best Places to Work (Washington Business Journal, 9+ years) and Top Workplaces (The Washington Post, 2022–2025). 

Bring Your Whole Self to Work We’re committed to building a diverse, inclusive environment where everyone feels respected, supported, and empowered to succeed. 

Make Your Impact 

Join Acuity and be part of a team where your ideas are valued, your growth is supported, and your work drives meaningful outcomes. 

Learn more: www.myacuity.com 

Acuity is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable law.

Recruiting Scams and Fraud 

Acuity Inc. has been made aware of fraudulent job postings and individuals impersonating company recruiters. These scams may include fake job offers, requests for sensitive personal information, or demands for payment. 

Please note: 

• Acuity never asks candidates to pay for job applications, equipment, or training. 

• All official communications will come from an @myacuity.com email address. 

• If you are unsure about a job posting or recruiter, please verify the opportunity on our Careers page. 

If you believe you have been targeted by a scam or have concerns about the authenticity of a job listing claiming to represent Acuity Inc., please contact us at careers@myacuity.com. Protecting your security and trust is important to us. 

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