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Service Desk Analyst

SAIC
Posted 6 days ago, valid for 25 days
Location

Washington, DC, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • TCloud Service Desk in Oak Ridge, Tennessee is seeking a Computer Operator II.
  • The position requires candidates to have flexibility for 24/7 support for the Treasury Cloud environment, focusing on AWS, Azure, or OCI deployments.
  • Applicants need to have at least 2 years of relevant experience to qualify for this role.
  • The position offers a work-from-home environment, providing an opportunity for a balanced work-life.
  • The salary for the Computer Operator II position is competitive and commensurate with experience.

The TCloud Service Desk, based out of Oak Ridge, Tennessee, currently has an opening for the position of Computer Operator II.  Our Service Desk serves as first point of contact for the Treasury Cloud environment, ensuring 24 by 7 support is available for customers. Account lifecycle, priority incident management, direct engagement with customers in support of their AWS, Azure, or OCI deployments will be the focus of agents working this desk. 

 

Candidates must be flexible to work any within our hours of operation, 24 hours a day, 7 days a week, 365 days per year.  Work from Home first environment.


SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.



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By applying, a SAIC account will be created for you. SAIC's Privacy Policy and Terms & Conditions will apply.

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