Technology - Senior Analyst, Business Solutions

Born from a tradition of journalism and deeply engaged in innovative digital ventures, The Chronicle is powered by an essential mission: to inform, empower, and connect the people and institutions that work to improve society. Today, The Chronicle serves the higher-education community through the industry-leading news and information resource: The Chronicle of Higher Education.
     

Join The Chronicle Team!

The Chronicle is seeking a Senior Analyst, Business Solutions, to join its Technology team.

The Business Analyst works in close partnership with product managers who set direction, and focuses on execution: writing and refining stories, managing team backlogs, facilitating UAT, and proactively tracking progress to ensure complete and accurate delivery.

What’s in it for you?

• Medical/Dental/Vision Plans
• 24 PTO Days + Company Holidays
• Paternal/Family/Adoption Leave
• 401K with Company Contribution & Profit Sharing
• Tuition Assistance
• And more!

What you’ll do:

• • Write, refine, and maintain user stories across multiple team backlogs, working from direction provided by product managers
  • Liaise between engineering teams and business stakeholders during execution, ensuring clear communication and shared understanding of requirements
  • Facilitate or lead sprint planning and backlog refinement sessions
  • Manage team back logs for all technology delivery teams, keeping items organized, current, and prioritized as directed
  • Facilitate user acceptance testing (UAT) sessions with business stakeholders, gathering feedback, validating acceptance criteria, and coordinating sign-off
  • Track work through completion, including stakeholder engagement during delivery and documentation of discovery outcomes
  • Author release notes following each sprint or deployment cycle
  • Serve as a backup Scrum Master, including owning at least one daily stand-up and stepping in for sprint ceremonies when needed

Qualifications:

• Bachelor’s degree in computer science, engineering or similar relevant field is preferred
• 1-3 years of experience in a business analyst, associate product owner, project coordinator, or similar delivery-focused role
• Strong written communication skills, with the ability to translate conversations and requirements into clear, well-structured user stories and documentation
• Comfort working across multiple teams and backlogs simultaneously while maintaining strong attention to detail
• Demonstrated ability to manage stakeholder relationships, with the confidence to push back on priorities, surface risks early, manage competing demands and hold firm on project scope without escalating conflict.
• Familiarity with agile delivery practices (sprint planning, backlog refinement, stand-ups, retrospectives)
• Experience with project or backlog management tools (TargetProcess, Jira, or similar)
• Strong organizational skills and with exceptional attention to detail
• A collaborative, low-ego working style and genuine interest in getting things done

Additional Preferred Skills and Abilities:

• Experience with UAT facilitation or QA coordination
• Scrum Master or agile facilitation experience
• Familiarity with media, publishing, or subscription-based digital products
• Exposure to enterprise platforms such as Brightspot CMS, Auth0, or advertising systems such as Boostr
• Experience with NetSuite ERP or other CRM platforms is a plus