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Patient Care Coordinator – Internal & Family Medicine
Unity Health Care | Washington, DC
Job Type: Full-Time | FLSA Status: Non-Exempt
Reports To: Health Center Director
Position Summary
Unity Health Care is seeking a Patient Care Coordinator – Internal & Family Medicine to support vulnerable and medically complex patients through care coordination, outreach, and patient navigation. This role collaborates with providers, nurses, and social service staff to ensure coordinated, patient-centered care across clinics, hospitals, and community settings.
Key Responsibilities
Coordinate care and provide patient navigation for high-risk patients
Support development and follow-up of individualized care plans
Coordinate services with hospitals, providers, specialists, and community organizations
Track patients following hospital discharge or emergency visits and ensure follow-up care
Assist patients with insurance, transportation, translation, and other barriers to care
Schedule appointments and coordinate specialty referrals
Conduct outreach in clinics, hospitals, homes, and community settings
Identify gaps in preventive and chronic care services
Participate in care team meetings and case conferences
Ensure compliance with HIPAA and Unity Health Care policies
Minimum Qualifications
High School Diploma or GED required
College coursework in healthcare, business, or related field preferred
2+ years of care coordination or patient navigation experience
Experience in hospital, outpatient, or community health settings preferred
Experience working on interdisciplinary healthcare teams
Required Skills
Knowledge of medical terminology and ICD-10
Familiarity with community health, discharge planning, and chronic disease management
Strong communication, organizational, and interpersonal skills
Proficiency with Microsoft Office and Electronic Medical Records (EMR)
Ability to work with diverse patient populations and travel between DC clinic locations
Why Join Unity Health Care
Make a meaningful impact in underserved communities
Collaborative and supportive healthcare environment
Opportunities for professional growth and development
Competitive compensation and benefits
Join Unity Health Care and help improve the health of our community.
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