Manager, West Campus Facilities

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer: 

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match 
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks:Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us! 

https://hr.howard.edu/benefits-wellness

JOB PURPOSE:

The West Campus Facilities Manager provides senior-level leadership and operational management for all facilities, maintenance, custodial coordination, and infrastructure operations across Howard University’s West Campus. This position serves as the primary facilities authority for the campus, ensuring that buildings, utilities, and grounds remain safe, reliable, and fully operational. The Manager oversees maintenance teams, custodial partners, and contractors while ensuring full compliance with engineering standards, APPA benchmarks, regulatory requirements, and University service expectations. The role carries significant operational responsibility and autonomy due to the size, complexity, and visibility of West Campus.

SUPERVISORY AUTHORITY:

Supervises maintenance technicians, trades personnel, custodial leads, administrative support, and contracted service providers assigned to West Campus. Oversees external vendors performing preventive maintenance, building repairs, custodial operations, inspections, and other facilities-related services.

NATURE AND SCOPE:

Internal contacts include faculty, staff, students, Residence Life, Public Safety, academic departments, and administrative units. External contacts include contractors, vendors, utility partners, regulatory inspectors, custodial firms, and maintenance service providers. The Manager serves as the face of PFM for all West Campus facilities matters.

PRINCIPAL ACCOUNTABILITIES:

Campus Operations & Building Systems Oversight

• Leads daily facilities operations for West Campus to ensure uninterrupted, high-quality building performance.
• Manages preventive, corrective, and predictive maintenance across HVAC, mechanical, electrical, plumbing, and life-safety systems.
• Conducts regular facility inspections to identify deficiencies, risks, code issues, and asset renewal needs.
• Ensures timely work order management, documentation accuracy, and performance tracking through the CMMS.
• Ensures coordination with capital projects and handoff from construction to operations.

Custodial Management & Service Quality

• Coordinates custodial scheduling, assignments, and service quality aligned with APPA Level 2 standards.
• Evaluates custodial contractor performance and directs corrective actions when service gaps arise.

Vendor, Contract, and Compliance Oversight

• Oversees on-site performance of vendors supporting maintenance, custodial, utilities, and technical service operations.
• Ensures full compliance with OSHA, EPA, NFPA, fire/life safety codes, and environmental health requirements.
• Supports audits, inspections, and regulatory documentation.

Asset Management & Preventive Maintenance

• Implements preventive maintenance programs to optimize asset life, system reliability, and operational efficiency.
• Works closely with the Deputy Director and QA/QC Manager on engineering standards and continuous improvement initiatives.
• Recommends capital renewal and lifecycle replacement priorities for campus infrastructure.

Stakeholder Relations & Customer Service

• Acts as the primary point of contact for West Campus stakeholders.
• Communicates maintenance activities, project impacts, and operational issues clearly and professionally.
• Supports high-demand operational needs such as special events, move-ins/outs, and seasonal transitions.

Emergency Response & Safety Leadership

• Leads operational response during outages, building emergencies, and severe weather events.
• Ensures appropriate use of PPE, safe work practices, and hazard mitigation strategies.
• Supports continuity-of-operations planning for critical campus systems.

Other Duties

• Provides input on staffing needs, training, workflows, and operational efficiencies.
• Supports deferred maintenance efforts and campus improvement initiatives.
• Performs other related duties as assigned.

CORE COMPETENCIES:   

• Expert knowledge of building operations, maintenance, and custodial service standards.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Solid problem-solving and analytical capabilities.
• Ability to manage competing priorities in a fast-paced environment.
• Commitment to operational excellence, safety, and continuous improvement.

MINIMUM REQUIREMENTS:

Bachelor’s degree preferred; associate degree with extensive experience considered. At least 7 years of progressive experience in facilities operations, building maintenance, or engineering services. Supervisory experience overseeing teams or contractors. Strong technical knowledge of HVAC, electrical, plumbing, and building systems. Proficiency with CMMS systems and work order management. OSHA, CEFP, or trade certifications preferred. Ability to respond to emergencies, work evenings/weekends, and support critical campus needs.

Compliance Salary Range Disclosure

$110,000 - $115,000