Kitchen Ambassador

Who we are 

At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits employees, employers and local restaurants.

About the Role

We are hiring a Kitchen Ambassador to serve as Picnic’s primary on site representative inside our cloud kitchen facilities. This role is essential to ensuring orders move accurately and efficiently from kitchen partners to courier pickup. You will work directly with kitchen operators, coordinate order flow, and make sure every delivery leaves the kitchen staged, sorted, and ready to go.

This is an employee role, not a contractor position.

What You'll Do

Coordinate directly with kitchen operators to receive completed orders

Verify, sort, and stage orders accurately for courier pickup

Move orders to designated pickup zones and delivery racks

Ensure orders are labeled, organized, and ready on time

Act as the primary Picnic point of contact for kitchen staff

Communicate real time updates between kitchens, drivers, and Picnic operations

Maintain clean, organized, and efficient staging areas

Support daily kitchen operations during lunch rush

Identify bottlenecks or issues and escalate as needed

Help onboard and support courier drivers at the kitchen level

Provide feedback to operations leadership on kitchen workflow improvements

Leadership Opportunity

Leadership ability is a strong plus. Kitchen Ambassadors who demonstrate ownership and operational awareness may take on additional responsibilities such as shift coordination, kitchen training support, or driver flow management.

Qualifications

Ability to lift up to 30 pounds and remain on your feet during busy periods

 iPhone or Android smartphone

 Strong communication skills, in person and digital

 English proficiency required

 Comfort working in kitchen or food production environments

 Ability to stay organized and calm in a fast paced setting

 Experience in food service, kitchen operations, or logistics is helpful but not required

 Leadership experience or interest is a plus

Employment Details

Job Type: Part-Time

Pay: $18 - $20 an hour

Location: Washington DC, in person role inside a cloud kitchen facilities

Shift Availability: Consistent weekday, Monday - Friday, lunch time shifts

Benefits: Flexible schedule; growth opportunity within a fast growing company

Benefits are subject to change at the company's discretion.
CSS accepts applications on an ongoing basis.

Apply Now

If you enjoy hands-on operations, working closely with kitchen teams, and keeping systems running smoothly under pressure, we would love to hear from you.