Serves as a first impression customer service provider that is responsible for providing patients, visitors, volunteers, vendors and staff members with a positive public image of the healthcare system. This position ensures that all individuals have a pleasant experience by maintaining the environment of the hospital lobby and by offering system information to all that they encounter. This individual will be responsible for ensuring only authorized persons are admitted onto hospital premises by assisting with the identification badging system and by following the hospital visitor guidelines.
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Qualifications

EDUCATION:
Minimum:
• High school education or equivalent.

LICENSE:

PROFESSIONAL CERTIFICATIONS:

WORK EXPERIENCE:
Minimum:
• Computer literacy required.
• Excellent interpersonal and communication skills.
• Demonstrated ability to handle confidential information with discretion and ability to deal with the public in a professional and courteous manner.
Preferred:
• Prior customer service experience.

SKILLS:

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