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Waterloo, NY
Front desk assistant
Welcome Desk Rep per diem

Welcome Desk Rep per diem

Finger Lakes Health

Posted a day ago, valid for 19 days

Waterloo, NY, US

Competitive

Full Time

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Sonic Summary

The position is a customer service role focused on creating a positive first impression for patients, visitors, and staff at a healthcare facility.
Candidates must have a minimum of a high school education and demonstrate computer literacy, along with excellent interpersonal and communication skills.
The role involves managing hospital lobby environments and ensuring only authorized individuals are admitted, following visitor guidelines.
Prior customer service experience is preferred, as well as the ability to handle confidential information discreetly.
The salary for this position is competitive, although specific figures are not mentioned, and a minimum of one year of relevant experience is typically required.

Serves as a first impression customer service provider that is responsible for providing patients, visitors, volunteers, vendors and staff members with a positive public image of the healthcare system. This position ensures that all individuals have a pleasant experience by maintaining the environment of the hospital lobby and by offering system information to all that they encounter. This individual will be responsible for ensuring only authorized persons are admitted onto hospital premises by assisting with the identification badging system and by following the hospital visitor guidelines.
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Qualifications

EDUCATION:
Minimum:
• High school education or equivalent.

LICENSE:

PROFESSIONAL CERTIFICATIONS:

WORK EXPERIENCE:
Minimum:
• Computer literacy required.
• Excellent interpersonal and communication skills.
• Demonstrated ability to handle confidential information with discretion and ability to deal with the public in a professional and courteous manner.
Preferred:
• Prior customer service experience.

SKILLS:

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