FLSA Classification:Â Non-exemptÂ
Reports to:Â Clinic Supervisor
Job Summary/Objective:
Provides primary care nursing support, patient education reinforcement, health care maintenance, and patient care services to patients at Peoples Community Health Clinic in accordance with established protocols, provider orders, and RN/LPN scope of practice. Works with licensed providers and registered nurses to implement nursing care and established care plans. Observes, documents, and reports patient responses or changes in conditions. Assists with the development, implementation, and reinforcement of health education programs and materials under the direction of licensed providers, registered nurses, or clinic leadership in accordance with established protocols and RN/LPN scope of practice. Provides day-to-day guidance and support to Patient Clinical Representatives within their defined roles, competencies, and responsibilities. Escalates patient needs, questions, or clinical situations that require licensed nursing assessment, interpretation, or independent judgement. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic.
Protected Health Information Requirements/Access:
- This position will require the use or disclosure of protected health Information.
- This position will use the Treatment class of protected health information.
- Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc.
- Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management.
- Patient Records – Yes Medical Information System - Yes
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provides primary care nursing support and patient care services within established protocols, provider orders, and LPN scope of practice.
- Reinforces patient education using approved materials, care plans, and direction from licensed providers or registered nurses.
- Provides patient counseling support only when protocol-driven, standardized, or directed by a licensed provider or registered nurse.
- Observes, documents, and reports patient responses, concerns, changes in condition, or barriers to care to the appropriate licensed provider or registered nurse.
- Assists other care team members in coordinating patient care.
- Coordinates referral-related workflows, including initiating prior authorizations when required and within established procedures.
- Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic’s mission and philosophy.
- Participates in efforts to improve work processes, clinical outcomes, health disparity initiatives, and quality improvement collaboratives.
- Follows organizational policies, procedures, clinical protocols, and applicable scope of practice requirements.
- Develops and maintains clinical competency.
- Maintains a safe working environment and practices safe working habits.
- Assists in responsible use of Peoples Community Health Clinic resources.
Competencies:
- Strong analytical, problem-solving, and reasoning skills and ability
- Strong communication skills, including listening, speaking, writing, and reading comprehension
- Self-motivated to develop and maintain own competence as it pertains to the position.
- Maintains strong clinical knowledge within RN/LPN scope of practice.
- Ability to work with diverse groups of people.
- Skilled in planning, organizing, adaptability, attentiveness to detail and flexibility of assignment.
- Ability to work independently within established protocols, provider orders, and RN/LPN scope of practice.
- Ability to respond calmly in stressful situations
- Working knowledge of Microsoft Office Products (ex. Excel, Outlook, Word) and Windows Platform and comfortable moving within an EHR computer system regularly.
- Maintains strict confidentiality.
Supervisory Responsibilities:
- Not applicable
Patient Population:
- Pediatric
Work Environment/Personal Protective Equipment:
This position operates in a clinical setting, might be exposed to bloodborne pathogen hazard to head, hands, and torso. PPE is required.Â
Physical Demands:
This position requires occasional sitting –(1%-33% of shift); frequent standing (34% - 66% of shift; occasional walking –(1%-33% of shift); occasional lifting and carrying up to 10 lbs. (1% - 33% of shift); frequent pushing/pulling up to 10 lbs.(34%-66% of shift) and occasionally 11lbs. – 100lbs (1% - 33% of shift); frequent use of hands/arms for repetitive movement and continuous finger dexterity; occasional bending/stooping, twisting, squatting/crouching, and reaching at, below and above shoulder level (1% - 33% of shift).
Position Type:
This is an hourly position covered under the bargaining unit.
Expected Hours of Work:
Typical work hours and days are between Monday and Friday, 8:00 a.m. to 5:00 p.m. and some flexibility in hours is allowed. Responsibilities occasionally may require irregular hours as deemed necessary. This may include an adjusted work schedule, long days, and early morning or late evening hours in order to meet client scheduling demands.
Education and Experience:
- Graduate of an accredited nursing/practical nursing program.
- Relevant nursing experience preferred.
Licenses and Certificates:
- Current Iowa LPNÂ licensure
- Current BLS or CPR/First Aid certification
- Mandatory reporter training for child and dependent adult abuse certificate
Other Duties:
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.
Learn more about this Employer on their Career Site
