PROGRAM COORDINATOR-DAY HAB

Job Summary:

This position reports to the Director of Mission Services with significant latitude for independent actions within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc.  This position is responsible for developing, implementing, and monitoring Individual Program Plans, initiating referrals, coordinating services for persons served,   attending required meetings, and completing weekly, monthly, and quarterly intermittent duties.  Provides excellent service to both internal and external customers by way of communication and assistance and by way of quality of work.

Duties and Responsibilities:

(Essential functions of the position are listed in bold print.)

• Reviews and analyzes new program participant information and makes recommendations for appropriate placement.
• Ensures program participant’s Individual Program Plan is written, approved, and implemented timely. 
• Provides initial instruction and appropriate re-instruction to program participants. Monitors training and provides follow-along if necessary. 
• Provides program participants with expectations regarding work habits and attitudes. 
• Monitors functional skills achievement through observation and recording of data.
• Teaches positive vocational behaviors and implements behavior management methods and strategies.
• Documents program participant outcome results and follow alongs.
• Communicates program participant’s progress or lack of progress to appropriate team members and supervisors. 
• Provides immediate needs counseling, vocational counseling, or crisis intervention as needed.
• Attends required department meetings, in-service trainings, and training conferences as directed by the Program Manager or Director of Mission Services.
• Completes required weekly, monthly, and quarterly intermittent duties and special assignments as needed.
• Completes all duties of the job and all work requirements.
• Models Goodwill’s core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories)

Qualifications:

• Bachelor’s degree in Human Services, or related field; 2 years of full-time paid employment providing services to persons with special needs may be substituted for each year of post-secondary education.
• A minimum of 2 years related full-time paid experience. A master’s degree in Human Services or related field may be accepted as equivalent for 2 years work experience. Must be CPR/First Aid and Medication Management certified within 6 months of starting employment.
• Effective written and verbal communication skills.
• Ability to effectively instruct persons with disabilities.
• Ability to adjust to unexpected or different situations.
• Computer proficiency.
• Reliable cellphone.
• Ability to handle and maintain confidential information.
• Possess a positive attitude and infect others with similar enthusiasm
• Loyalty to the agency and its mission and policies.
• Reliable transportation, valid driver’s license, and automobile insurance.
• Ability to use good judgment, discretion, and initiative.