Spa Therapist

JOB SUMMARY

This employee is required to deliver of a variety of spa services utilizing a variety of spa modalities (body treatments, massages) in a safe and comfortable manner with old world hospitality and charm.

Pay Range: $16.00 - $16.75/hour.

-Benefit eligibility starting at 22 hours per week

-Flexible schedule

-Medical

-Dental

-401k

-Pension plan

-Vacation time

-Paid sick time

-Employee Stock purchase plan

-$1,000 sign on bonus for Massage Therapist (50% after 90 days, 50% after 180 days)

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following statements are intended as general illustrations of the work in this class and are not all- inclusive:

• Perform procedures such as massages and body treatments
• Maintain a thorough knowledge of massage modalities and a general understanding of body treatments
• Perform consultations with clients regarding symptoms, medical history, and desired results
• Evaluate clients to locate painful or tense areas of the body
• Manipulate muscles or other soft tissues of the body
• Provide clients with guidance on stretching, strengthening, overall relaxation, and how to improve their posture
• Document guest’s condition and progress
• Perform all services in accordance with del Lago standards, policies, and procedures
• Provide appropriate and consistent levels of guest service and hospitality
• Knowledge of all product information used during guest services
• Participate in individual home spa product sales with every guest
• Maintain up-to-date knowledge of Spa and Salon industry trends
• Attend and fully participate in all mandatory trainings and meetings
• Complete daily tasks at request of management
• Ensure all treatment areas are clean and neat in accordance with department standards.
• Ensure all treatment areas are properly stocked in accordance with department standards.
• Display a professional and cooperative demeanor in all interactions with department staff, other del Lago employees, vendors, and guests
• Maintain knowledge of company and property
• Ability to share this knowledge with guests
• Other duties as assigned

REQUIRED SKILLS AND ABILITIES

In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:

• Attend required training sessions offered by the casino
• Obtain required licenses
• Perform the duties described in compliance with local laws and regulations
• Responsible to taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
• Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department
• Adhere to Internal Control Procedures and Policies
• Report illegal activity to Security or the appropriate levels of Management

EDUCATION AND EXPERIENCE

High school diploma or equivalent. Current NYS License/Registration in Massage Therapy. One year experience in a luxury resort or luxury spa setting. Proficient in all aspects of spa treatments and modalities with a general knowledge of body treatments. Excellent personal presentation, good communication skills and a friendly, caring personality. The ability to work in a high-volume, fast-paced service environment while maintaining composure and focus on guest service.

(Note:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.)

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:

• Attend required training sessions offered by the casino
• Obtain required licenses
• Perform the duties described in compliance with local laws and regulations
• Responsible to taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
• Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department
• Adhere to Internal Control Procedures and Policies
• Report illegal activity to Security or the appropriate levels of Management