Customer Service Representative

Customer Service Representative –  

Join a growing, family-owned fuel company with strong values and a great team culture!
Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers.

We’re looking for a full-time Customer Service Representative at our  Waterville office—someone dependable, professional, and motivated to grow with us!

What You’ll Do

• Provide friendly, professional customer support in person, by phone, and by email

• Process orders, payments, and account updates accurately

• Handle customer inquiries and resolve issues quickly

• Build and maintain positive customer relationships

• Assist with accounts receivable and billing tasks

• Monitor delivery schedules and follow up on late orders

• Support team members and contribute to a positive office environment

What We’re Looking For

• High school diploma or GED (required)

• 1+ year of customer service experience (preferred)

• Experience in the fuel delivery, propane, or heating industry a plus

• Strong computer and communication skills

• Organized, detail-oriented, and able to multitask

• Self-motivated with a sense of urgency and teamwork

Job Details

• Schedule: Monday–Friday, Day Shift (occasional Saturdays 8:00 AM–12:00 PM)

• Pay: $17.00 – $20.00 per hour (based on experience)

• Location: In person –  Waterville, NY
  
  

Benefits

• Health insurance

• Company retirement plan

• Paid time off

• Annual performance reviews

• Opportunities for growth and advancement