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Job Description:
About Walbec Group
Walbec produces high-quality construction materials and delivers unparalleled professional design, engineering and construction services at its six companies, including Payne and Dolan, Northeast Asphalt, Zenith Tech, Parisi, Premier Concrete, and Construction Resources Management. Whether building bridges, stabilizing shorelines, rehabilitating structures, or providing site engineering and construction solutions for solar, Walbec is your bridge to expertise in construction and engineering.
With safety and ethics at the core of everything we do, our experienced professionals are hard at work on commercial and industrial sites throughout the Midwest.
The Position:
The IT Applications Systems Analyst is an entry- to mid-level professional responsible for supporting operations of the organization's business applications. This role assists in resolving application issues, performing configuration changes, documenting processes, and supporting end users. The Analyst collaborates with senior analysts and business stakeholders to learn and apply system best practices that improve business efficiency and system performance.
Provide first- and second-level support for assigned business applications, including troubleshooting and resolving user issues.
Assist with documenting requirements, workflows, and functional specifications.
Perform basic system configuration, data updates, and testing activities.
Work with vendors or senior analysts to coordinate software updates, patches, and enhancements.
Develop user documentation and assist with training efforts.
Participate in change, incident, and request management processes.
Maintain data integrity through routine audits and error correction.
Support integration and testing of new modules or functionality.
Occasional travel to plant sites may be required for support (~ 10%)
Some after-hours support may be required for support or system changes
Requirements:
Education:
Degree in Information Systems (Bachelors or Associates), Computer Science, or a related field; or equivalent combination of education and experience.
Experience:
2-4 years of experience supporting business applications, help desk, or IT systems.
Basic understanding of databases, reporting tools, and data structures.
Exposure to project or system lifecycle processes (requirements, testing, deployment).
Preferred:
Familiarity with SQL or data query tools.
Experience with enterprise systems (e.g., ERP, CRM, Point of Sale (POS)).
Understanding of ITIL or IT service management principles.
Competencies
Strong problem-solving and analytical thinking
Eagerness to learn and grow technical knowledge
Clear written and verbal communication skills
Customer service mindset with attention to detail
Team-oriented, dependable, and adaptable
The Benefits:
Competitive compensation aligned with industry standards
Employer Paid Medical Plan with HRA contribution (eligibility requirements)
Dental, Vision, and Life Insurance
Flex Spending Account (FSA)
Employee Assistance Program (EAP)
Company-paid short and long-term disability coverage
Paid parental leave
Generous PTO and paid holidays
Profit sharing
Robust Walbec training and professional development program
Ongoing career growth opportunities
We are an Equal Employment Opportunity (EEO) and Affirmative Action employer, and it is our practice to provide equal employment opportunities to all qualified applicants. In addition, it is the policy of the Company to comply with applicable federal, state and local laws governing nondiscrimination in employment in each locality in which the Company has employees. Women and minorities are encouraged to apply!
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