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Patient Liaison Float

Gundersen Health System
Posted 24 days ago, valid for 22 days
Location

Waukon, IA 52172, US

Salary

$17.55 per hour

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • Emplify Health is seeking a Patient Liaison Float to provide exceptional customer service and support to patients across various care settings in Wisconsin, Minnesota, and Iowa.
  • The position requires a high school diploma and at least 1 year of experience in an office setting with customer service responsibilities.
  • This full-time role offers a starting pay of $17.55 per hour, with additional compensation for experience and a float differential.
  • Scheduled hours are Monday to Friday from 6:45 AM to 5 PM, with travel compensation for driving to different locations included in the weekly hours.
  • Emplify Health emphasizes career development and work-life balance, aiming to inspire employees to love their work and make a meaningful difference in patient care.

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

40

Step into a role that grows with you. We’re not just filling positions, we’re building careers—and at Emplify Health, your journey matters.

As a Patient Liaison Float, you’ll bring comfort, clarity, and connection to patients across multiple care settings. Whether you’re beginning your path in healthcare or ready for a new chapter, we’re here to support you today and every day ahead.

Join us and see how a little empathy changes everything.
 
 

What's Available:

  • 1.0 FTE (40 hours/week)

  • Shift: Monday-Friday, Days (no weekends)

  • Hours: 6:45AM - 5PM

  • Location: This position floats to a variety of different locations in WI, MN and IA depending on your home location.

Travel & Schedule:

  • Drive Time included in weekly hours - travel compensation (mileage) available.

  • Schedule - will know what days and where will be working at least two weeks in advance. *Flexibility needed as things have opportunity to change due to call ins, etc.*

  • Must be available to travel to certain locations in Wisconsin, Minnesota, and Iowa (will depend on your home location)

What you will do:

  • Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top-level customer service.

  • Partner with a team of providers, medical professionals, and managers who are here to support your success and that of our patients in their health journeys.

What you will get:

  • Starting pay of $17.55/hour + more for experience & Float differential! 

  • Support to grow in your career with access to our Career Development Center and Tuition Investment Program

  • Top-rated retirement plan and healthcare benefits

  • Departmental leadership that supports you as you do your best work.

  • Work/Life balance to love what you do and where you live.

What you need:

  • High School Diploma or equivalency

  • 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows.

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

Equal Opportunity Employer

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer




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