ACCOUNT SPECIALIST/REGISTRAR, Full-time

Description

Patient Access - Account Specialist / Registrar

Department: Patient Access

Status Hours: Full-time, 72 hours bi-weekly

Shift: 1st & 2nd shift

Includes: Every third weekend & holiday rotation

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Job Description:

Fulton County Health Center is seeking a skilled and customer-focused Account Specialist / Registrar to join our Patient Access team. This full-time position is responsible for establishing patient visit records to initiate the revenue cycle process for the hospital. The ideal candidate will excel in providing exceptional customer service while adhering to government regulations and managing patient accounts efficiently.

Key Responsibilities:

• Establish patient visit records to begin the revenue cycle process, including obtaining demographic information, physician details, and diagnosis.
• Verify active insurance coverage and collect co-pays and/or pre-pays for services.
• Provide exceptional customer service and maintain a positive attitude while interacting with patients, their families, other employees, and the general public.
• Abide by all government regulations and hospital policies.
• Display flexibility to meet the needs of the department and assist in various tasks as needed.

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Requirements

• High school diploma or general education degree (GED).
• Previous registration experience is desired; medical terminology is required.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Lotus Notes.
• Previous experience with Meditech is desirable.
• Ability to multitask and work under pressure.
• Must be team-oriented, adaptable, and willing to pick up tasks wherever needed.
• Flexibility to work different shifts and pick up additional hours as needed.
• Training for this position will be a minimum of six weeks, during first shift hours Monday - Friday.