Maintenance Technician - Waterfair

Join Oakbrook Corporation as a Maintenance Technician at Waterfair Apartments, a premier 146-unit luxury apartment community in Wauwatosa, Wisconsin. Become part of a team that values problem-solving skills, integrity, accountability, and exceptional customer service. Your expertise will play a critical role in maintaining a beautiful community that residents are proud to call home while helping Oakbrook deliver the outstanding service experience we are known for.

WHAT IT'S LIKE TO BE A MAINTENANCE TECHNICIAN

You'll spend your time performing preventive maintenance, responding to resident service requests, completing apartment turnovers, and ensuring our community remains in excellent condition. From troubleshooting HVAC systems and repairing appliances to maintaining amenity spaces and curb appeal, you'll be a vital part of creating an exceptional living experience for our residents.

Working closely with the Property Manager and fellow team members, you'll help preserve the quality, appearance, and functionality of the community while delivering responsive, professional service.

DUTIES & RESPONSIBILITIES

• Manage the repair and replacement of HVAC systems, plumbing systems, electrical systems, appliances, and other building systems
• Complete resident service requests promptly and professionally
• Manage work orders and apartment turnovers, including preparing vacant homes for new residents
• Coordinate contractors for estimates and approved contracted work
• Perform routine and scheduled maintenance tasks, including grounds care, common area maintenance, trash and recycling management, inspections, and preventative maintenance
• Assist in maintaining the community's luxury appearance and curb appeal
• Support operating budgets related to turnovers, repairs and maintenance, and capital improvement projects
• Report accidents, emergencies, safety concerns, and property issues to management immediately
• Support additional properties within the assigned area as needed
• Participate in the on-call rotation schedule and respond to emergency maintenance requests
• Demonstrate and uphold the Oakbrook Values in every interaction
• Perform all other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Experience in residential property maintenance or a related field preferred
• Comprehensive knowledge of HVAC, plumbing, electrical, appliance repair, construction, carpentry, painting, and general maintenance practices
• Ability to diagnose issues and implement effective solutions
• Strong organizational and time management skills
• Exceptional interpersonal skills with the ability to communicate professionally and respectfully with residents, coworkers, vendors, and management
• Ability to work independently with minimal supervision
• Commitment to providing outstanding customer service
• EPA Certification preferred
• Experience in multifamily housing maintenance is a plus

BASIC REQUIREMENTS

• High school diploma or GED required
• Vocational, technical, or trade school certifications preferred
• Must provide personal hand tools necessary for the position
• Valid driver's license and reliable transportation
• Ability to participate in an on-call rotation schedule

WHY OAKBROOK?

We have been proudly serving the Midwest since 1987. We are customer service professionals who truly care about one another, our residents, and our clients. We work together to develop solutions, build lasting relationships, and create communities where people love to live and work.

As a family-owned company, Oakbrook is committed to the growth, well-being, and success of our team members. We believe our people are our greatest asset and are proud to offer a supportive culture where employees can develop professionally while maintaining a healthy work-life balance.