Full-Time, Monday – Friday 8:00 AM – 5:00 PM | On-Site | Waxahachie, TX

Why Americase?

At Americase, people are at the heart of everything we do. Americase is a growing manufacturing and distribution company rooted in core values of respect, trust, transparency, and positive impact — and we are looking for a warm, organized, and driven office professional to be the face and heartbeat of our Waxahachie office. If you thrive in a fast growing, family oriented, environment, love creating great first impressions, and enjoy keeping things organized and running smoothly, we want to meet you.

Position Summary

The Receptionist & Office Coordinator is the first face visitors, customers, and vendors see when they walk through our doors. This role blends professional reception with administrative coordination and light executive support — keeping our office welcoming, organized, and operationally smooth. You will be a key connector across multiple departments, our customers, and our leadership team on any given day.

What You'll Do

Front Office & Reception

Greet and assist all visitors, customers, and vendors with professionalism and warmth.
Answer and direct phone calls on a multi-line phone system; handle general inquiries promptly.
Keep the reception area, lobby, and common spaces clean, organized, and visitor ready.
Manage incoming and outgoing mail, packages, and deliveries.

Office Coordination

Order and maintain inventory of office and kitchen supplies; manage vendor relationships.
Coordinate office maintenance and service requests to keep operations running smoothly.
Support the business with the handling of confidential and sensitive documents to include filing, scanning, document organization and retention.
Maintain calendars for shared conference rooms; assist with meeting logistics and setup.
Schedule and track recurring office events, meetings, and staff functions.
Draft and distribute flyers, company news letters, internal communications, and notices as requested.

Executive & Event Support

Assist executives with scheduling, travel arrangements, and hospitality for customer visits.
Coordinate logistics for customer visits, internal events, and company meetings from start to finish; to include creating and sending invitations, arranging for catering and setup, to final goodbyes to ensure a positive guest experience.
Support preparation of presentation materials, correspondence, and reports.
Help track action items and follow-ups from meetings and events.

Customer & Vendor Relations

Deliver a polished, welcoming experience for every customer and business partner visiting our facility.
Serve as a communication liaison between departments, vendors, and visitors.
Assist with feedback collection and follow-up communications as directed.

Overall General Responsibilities:

Uphold confidentiality, decorum, and professionalism in all interactions.
Desire to perform in a receptionist capacity and willingness to perform additional administrative and clerical tasks as assigned.
Contribute a positive and professional presence to the company and enhance our office culture.

What You Bring

Required

High School Diploma or Equivalent required; Associate degree preferred
2–4 years of administrative, receptionist, or office admin experience
Strong proficiency in Microsoft Office Suite: Word, Excel, Outlook, PowerPoint, and Teams
Comfortable and self motivated when learning new software and technology (i.e. Canva, Adobe, Vista Create, etc.)
Excellent written and verbal communication skills with professional phone and email etiquette
Strong organizational and time management skills with a customer-service mindset
Comfort with scheduling tools, office systems, and general computer literacy.

Preferred

Associate’s degree in business administration or a related field
Experience in a manufacturing, industrial, or professional services environment
Familiarity with travel booking platforms, expense management tools, or HRIS systems
Bilingual (English/Spanish) is a plus.

Benefits & Perks

Americase offers a competitive salary and a comprehensive benefits package, including:

Medical, Dental, and Vision Insurance
HSA and FSA options
Short-Term and Long-Term Disability (STD/LTD)
Basic Life and AD&D Insurance
401(k) Retirement Plan
Paid Holidays and Paid Time Off (PTO)
Tuition Reimbursement
Performance Bonuses

Pre-Employment Requirements

All candidates must successfully complete pre-employment requirements prior to their start date, including a criminal background check and pre-employment screening. Americase is a drug-free workplace and conducts random drug testing in accordance with Company policy for the duration of employment.

Equal Opportunity Employer

Americase is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law, including the Texas Labor Code.

Reasonable Accommodations: In accordance with the ADA and ADAAA, Americase provides reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. Please communicate your needs when applying.

E-Verify: Americase participates in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm authorization to work in the United States. For more information, visit www.e-verify.gov.

Monday - Friday 8:00 AM - 5:00 PM CST

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