BH - BHP III/IV

BHP, III                                                                                   Job Code:  SST012
FLSA Classification:  Nonexempt                                       PG: F

 

General Description: Accomplishes client care by assessing treatment needs; developing, monitoring and evaluating treatment plans and progress; facilitating interdisciplinary approaches, monitoring client performance. 

Position Qualifications: 

 Knowledge, Skill, & Ability:

Working Conditions: 

General office environment.  Employee is frequently required to walk, sit, stand or kneel and occasionally required to climb or balance and stoop. Employee must occasionally lift and/or move up to 25 pounds.  Must have ability to sit for long periods of time at a computer.  Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Employee must be able to travel between Unison sites.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Terms and conditions

It is expected that the employee will observe the policies regarding the following terms and conditions.

Reporting to work when scheduled; Beginning and ending work as expected. Reports to supervisor upon knowledge of tardiness or absence. Observes policies in accordance with lunch breaks.

Uses work time appropriately. Requests and uses leave appropriately and within Unison’s policy. Dresses appropriately and according to site dress codes. Observes health, safety and sanitation policies. Performs work according to rules, regulation, policies and guidelines. Ensures licensure and certification are current. Does not engage in activities other than official business during work hours. Does not report to work under the influence of alcohol or drugs.

 

Performance Goals:

1. Will begin and end the work day when scheduled and adhere to the rules, regulations, policies and guidelines
2. Employee will request and use PTO leave in accordance to policy
3. Staff will dress appropriately and according to Unison’s policy and site dress code
4. Health, safety and sanitation policies will be observed
5. Will not report to work under the influence of alcohol or drugs or engage in activities other than official business during working hours.

Performance OBJECTIVES & GOALS:

Assessment & Case management 
 
Determines client's needs by completing intake interviews, determining need for therapeutic, medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans. Provide case management services for set number of individuals to assist with caseload.

• Assists with the development of an individual service/treatment plan for each assigned client.

• Maintain strict confidentiality of information at all times according to established departmental policies & procedures. 
• Adjust techniques & interventions as needed to ensure barriers to progress are addressed and movement toward recovery/independence is facilitated.
• Ensure that all treatment plans are current and services are authorized before being provided.
• Deliver services that are clinically appropriate to client's needs as specified in the treatment plan and meet responsibilities to client and third party payor by providing only services that meet best practice guidelines.
• Oversee the discharge planning process.
• Ensure assigned reports are submitted monthly.
• Ensure billing for provided services are loaded, accurate and current.

Performance Goals: Will be flexible by modifying individual work according to work unit priorities.

This will be done by ensuring documentation is completed concurrently and utilizing Eleos Behavioral Health software as applicable. 

Documentation and Compliance: 

• Ensure all documents are received/loaded into system/contain correct information for all services provided.
• Records services accurately that relate directly to the treatment outcomes, within approved timeframes.  Completes required clinical documentation according to agency standards.
• Maintain all documentation in accordance with applicable policies, laws and instructions.
• Ensure that all services provided are within the guidelines and document care in compliance with agency requirements and standards.
• Ensure that all notes will be in CareLogic and signed no later than 10:00 A.M. the day after the service was provided.
• Maintain a minimum chart audit score of 93% or better for all consumers on case-load.
• Ensure all weekly reports have been addressed and cleaned up (if necessary) within 48 hours of receiving reports.                    

Performance Goals:

 Will meet or exceed agency goals on internal and external audits.

Community Outreach

Facilitates relationships between Unison, service user families/legal guardians and various social service community resources, such as housing assistance, healthcare, job training and placement and substance abuse support groups.                    

Performance Goals:

Will facilitate community partnership relationships.

Treatment Team

• Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences. Participates in case reviews, consulting with the team to evaluate the client's needs and plan for continuing services.
• Attends and participates in the interdisciplinary treatment planning.
• Attend unit treatment team meetings, unit meetings and supervisions.
• Coordinates community resource availability based on client needs (day program, guardians, etc.) to assure maximum social integration.
• Read and review treatment team notes weekly.    

Performance Goals:

Will follow Unison’s Policy on Treatment teams and client staffing.

Performance Goals:

1. Knows DBHDD Provider Manual for applicable services to program supervision
2. Knows UBH policy and procedures
3. Coaches up staff
4. Provides supervision to all supervisees per UBH policy and procedures
5. Fosters teamwork culture within program

 

Teamwork and Cooperation

Cooperates with others to accomplish common goals; works with employees within and across other departments to achieve shared goals; treats other with dignity and respect and maintains a friendly demeanor; values the contributions of others. Maintains focus on Agency goals and mission.

 

Performance Goals:

1. Actively participate in required meetings
2. Demonstrate active listening
3. Receive and give constructive feedback
4. Demonstrate willingness to work across departmental programs
5. Values contribution of others

Trauma Informed

Fosters Safety/Trustworthiness and Resists Re-traumatization.  Promotes Empowerment-Voice and Choice.  Recognizes & Responds to Cultural, Historical & Gender issues.

               

Performance Goals

1. Practice empathy to clients and team members who may have experienced trauma.

Quality and Business Results

Accomplishes organization mission by maintaining focus on department and agency goals. Completes related results as needed. Consistently complies with quality standards. Consistently delivers required business results. Meets projected deadlines.  Maintains professional and technical knowledge by attending educational meetings and completing required trainings. Contributes to team effort by accomplishing related results as needed. Maintains customer confidence and protects operations by keeping information confidential. Acts in a manner that is in accordance with current ethical standards. Promotes a positive public image for the organization and profession.

Performance Goals

1. Maintains required quality audit score for support staff
2. Attends required meetings
3. Completes required training by deadline
4. Abides by HIPAA regulations

Works when Scheduled

Submit all non-medically related PTO requests in to supervisor a minimum of 30 days in advance. Submit all medically related scheduled PTO requests in to supervisor a minimum of 7 days in advance. Submit all emergency PTO leave request (i.e., call in because of the flu, stomach virus, etc.) in to supervisor the day of return to work.                

Performance Goals:

1. Will begin and end the work day when scheduled and adhere to the rules, regulations, policies and guidelines
2. Employee will request and use PTO leave in accordance to policy

Communication & Innovation
Works to achieve optimal performance and gain valuable skills that will translate into strong performance in future roles. Clearly establishes and communicates goals and accountabilities; Looks for innovative approaches to address problems and drive continuous improvement in self, programs and processes; Assists to drive effective and smooth change initiatives in the agency by communicating, confirming, and seeking understanding.   Monitors and evaluates self performance Is self aware. Takes ownership in performance and development. Maintains two way communication Has open discussions regarding willingness to learn and develop.  Works with manager to identify development needs. Has two-way communication with manager, considering areas for growth and development 
 

I have discussed the contents and expectations of my job description with my supervisor. I have been advised of my performance goals relative to the responsibilities/goals/objectives stated in my Performance Plan in Day Force.  I understand and will follow through with the performance indicators set forth in the Performance Plan.  I can complete the listed functions of the position with or without reasonable accommodations.

Employee signature:                                              Date:      

Supervisor signature:                                           Date: