Responsible for assisting the Operations Manager in monitoring the work of clerical personnel engaged in greeting and assisting patients with scheduling appointments. In doing so, ensures work is completed in accordance with established policies and procedures. Monitors work flow and recommends more efficient/effective methods of daily protocols. Responsible for maintaining the schedule, mailing laymen term letters, sending prior mammography exams to Secure View and assisting with scheduling breast biopsy exams as well as other clerical tasks.
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