Registered Nurse, Triage Team Lead

Park Nicollet is looking to hire a Registered Nurse, Team Lead to join our triage team!  Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. 

Position Summary:

POSITION SUMMARY STATEMENT: 

Provides daily work direction to clinical support staff of a designated medical department. Clinical support staff may include RN’s, LPN’s, CMA’s, MA’s, and Department Assistants (DA’s). The RN Team Lead utilizes a systematic approach to nursing practice incorporating assessment, planning, implementation, and evaluation utilizing critical thinking in accordance with the Nurse Practice Act, recognized professional standards and Park Nicollet policy. 

MINIMUM QUALIFICATIONS: 

Ambulatory RN Triage Team Lead Role Expectations:

· Foster Team Camaraderie: Cultivate a supportive and collaborative environment where team members feel valued and connected. Rotate between pod sites to build work community.

· Monitor and Promote Excellent Team Performance: Ensure team members are performing at their best by monitoring statistics and readiness and providing constructive feedback to improve patient experience.

· Support Clinical Work: Actively participate in triage and clinic work, offering assistance and expertise for RN stats and walk-ins.

· Review and Improve Processes: Regularly review leader pool in-basket work for efficiencies, trends, and areas for improvement, sharing insights with the team.

· Stay Informed: Become an expert in current emails, standing orders, and work processes, and keep the team updated with the latest information.

· Provide Real-Time Training: Offer hands-on training and support to individuals in the clinic, ensuring they feel confident and capable.

· Facilitate Team Meetings: Help set agendas and share information at team meetings, encouraging open communication and collaboration.

· Be a Resource: Be available to answer team questions and provide guidance, fostering a sense of trust and reliability.

· Communicate Effectively: Ensure everyone understands their roles and responsibilities, feels confident, and is supported in their work.

· Manage Timecards: When necessary, sign off on timecards in the absence of a nursing supervisor.

· Assist with Staffing: Help manage daily staffing needs, ensuring coverage for ill calls until 5 PM.

· Model Positive Behavior: Act as a role model, maintaining a solution-focused and positive attitude through changes.

· Train New Members: Provide comprehensive training and onboarding for new triage team members, helping them integrate smoothly into the team

Work Schedule:

This team lead position will float between the Wayzata, Carlson-Minnetonka and Plymouth clinics. 

• 36 hrs weekly / .9 FTE
• Monday through Friday, hours to be determined

Required Qualifications:

• Graduate from course of study in nursing resulting in an associate degree, diploma, or baccalaureate degree in nursing.

• Must maintain a current Minnesota registered nurse license.

• BLS provider status in accordance with American Heart Association (AHA) guidelines.

Preferred Qualifications:

• Prior leadership experience preferred.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.