POSITION TITLE: Salon Hair Director

SUPERVISOR: Salon Manager

As the Salon Hair Director, you will play a vital role in leading, inspiring, and supporting the salon team while fostering a relentless pursuit of excellence. You’ll provide leadership on the salon floor, mentor and coach new artists, uphold salon standards, and contribute to the overall success of the team. You’ll work closely with the Salon Color Director to ensure a unified leadership presence and a seamless guest and team experience.

Key Responsibilities

Daymaking

Know, believe in, and follow through on Juut’s purpose, mission, values, beliefs, and guiding principles
Be a passionate expert: always continue to learn, serve guests consistently, and maintain integrity
Make a genuine connection: always be authentic, respectful, compassionate, and fully present
Inspire an encore: always go above and beyond to give each guest an unforgettable experience and maintain enthusiasm and confidence
Cultivate an environment that promotes Daymaking in every guest and team interaction
Maintain and enhance a beautiful, clean, and safe workspace by upholding salon cleanliness and disinfecting standards

Role Model Presence

Set an example for the team in all you do: arrive 30 minutes prior to each shift, keep your station clean and organized, and present yourself in alignment with company standards, including professional dress and hair
Consistently demonstrate punctuality, reliability, and professionalism
Demonstrate and ensure consistent delivery of JUUT’s guest experience standards and service rituals
Maintain professional communication – no gossip, negativity, or damaging comments about team members, leadership, or the company
Redirect and stop conversations that do not align with our core values and guiding principles
Maintain confidentiality of information shared within leadership meetings or communications unless explicitly instructed to share with the team
Remember that as a leader, your actions set the tone for the team

Coaching & Mentorship

Serve as a floor leader to ensure quality control of both technical services and guest experience
Foster an engaged team through recognition, celebration, and positive leadership
Provide ongoing mentoring and education to inspire new artists
Provide real-time and scheduled career coaching sessions for studio artists
Provide ongoing coaching and encouragement to all color artists to foster individual growth, retention, and long-term career success
Monitor and support team effectiveness by reviewing productivity, adjustments, and guest satisfaction
Conduct Safety, Sanitation, and Cleanliness Checks
Champion company initiatives and support organizational change
Encourage engagement and participation in team contests
Build a collaborative and supportive team culture
Partner closely with the Hair Director and salon leadership team to ensure alignment and continuity in coaching and leadership

Meetings & Development

Participate in weekly salon leadership meetings
Attend semi-annual Salon Mee
Attend monthly Director Call
Prepare and send weekly huddles
Participate in 3 artist reviews per review period
Model a commitment to continuous learning by participating in company education and leadership development opportunities

Who We’re Looking For

Commitment to Juut’s values of Creativity, Love, Passion, Daymaking, and a Relentless Pursuit of Excellence
Strong initiative and personal accountability
Demonstrated leadership skills

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