Floor Supervisor

The Floor Supervisor's responsibilities are to inspect for cleanliness and overall appearance of the guest rooms, surrounding corridors, public areas and to assist the Housekeepers if needed.  To be courteous, pleasant and respond to the guests needs and requests in order to make their stay as comfortable and enjoyable as possible.

 

-Adhere to all Zenith Management Company standards

-Responsible to inspect for cleanliness of guest rooms, public areas and for reporting any  

  any equipment problems to the Building Manager or Housekeeping Executive.

-Inspect bed and bathroom linens for cleanliness and condition.  P

-Reports to Building Manager or Housekeeping Executive any unexpected vacant rooms

-Inspect all check outs to see when guests depart and for general condition of the rooms

-Check all vacant rooms to be sure room was in fact vacant

-Change room status in computer to Vacant Inspected once room is completed and inspected

-Assist Housekeepers as needed

-Check all closets for condition and cleanliness, remove any unnecessary items left in closets

-Have knowledge of fire alarm/carbon monoxide alarm and evacuation procedures

-Must perform any other required duties as requested by the Housekeeping Executives or  

 Building Manager to aid in better operation of the hotel and service to the guests

-Keep confidential the business functions of the company including, but not limited to, 

 financial status, customer/guest information, employee issues, etc.