Medical Information Manager

California, US residents click here.

The job details are as follows:

Who We Are

We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs.

United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF).

The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.

Who You Are

You are someone who likes to triage questions.  You can research, review and synthesize information, crafting appropriate and informative responses whether my email or phone.  You love to collaborate with teammates and share your knowledge and are excited to be part of an innovate company that is passionate and inspiring.

The primary objectives of the Medical Information Manager is to develop and maintain medical affairs materials that support all stages of a brand's life cycle, including standard response documents, frequently asked questions, and educational resources such as slide decks and leave behinds. This role is responsible for communicating in writing or verbally, relevant scientific medical information that is consistent, current, accurate, and fair-balanced in a timely manner to healthcare providers that use United Therapeutics products. The Medical Information Manager will be adept at recognizing and capturing adverse events and product complaints and escalating to Global Patient Safety. This role will be an expert in Veeva MedInquiry and will assure consistency in documentation of cases to produce meaningful metrics.

• Collaborate with GMI Product Leads to research, develop, and maintain materials supporting all stages of a brand’s life cycle, including standard response documents, frequently asked questions, AMCP dossiers, and educational resources such as slide decks and leave behinds
• Develop and update scientifically balanced responses to unsolicited requests for both on- and off-label indications; assist in maintaining a standard response database by obtaining internal review and approval and maintaining and distributing responses, as appropriate
• Assist in the development and maintenance of AMCP-format product dossiers
• Act as a subject matter expert on company products and data; stay abreast of emerging scientific literature and clinical trial data, translate data into applicable knowledge, and develop educational materials for key internal and external HCP audiences
• Develop a working knowledge of Veeva Med Inquiry to efficiently manage medical information requests and escalations supporting the Contact Center Team and ensure timely, accurate responses
• Assist in the planning and execution of scientific congress booth strategies, including the creation of study design handouts, adverse event management materials, and pipeline overview slides; provide staffing support for Medical Information and Medical Affairs booths; collect and report data, competitive intelligence, and other insights
• Report adverse events and product complaints to Global Patient Safety/Pharmacovigilance in a timely manner in accordance to SOPs and compliance requirements
• Assist in maintaining the Publications Library and Clinical Trials sections of the corporate website
• Evaluate existing templates used in the development of Medical Information documents
• Actively contribute to medical affairs workstreams, launch meetings, insights forums, and other projects and initiatives

Minimum Requirements

• Doctor of Pharmacy (PharmD) with an active pharmacy license
• 2+ years of pharmaceutical industry medical information experience or hospital experience
• Experience in abstracting database (Embase and PubMed) for literature searches and full-text document retrieval
• Ability to manage multiple projects simultaneously and according to agreed upon time lines and budgets
• Awareness of regulations and guidelines related to Medical Information and Medical Affairs
• Excellent organizational skills
• Superb verbal and written communication skills
• Self-motivated with a willingness to learn new skills
• Demonstrated ability to work cross-functionally and be an exceptional collaborator
• Proficient in Microsoft Word, Power Point, and Excel with database experience

Preferred Qualifications

• 1+ years of medical writing experience
• 1+ years of a Medical Information Fellowship
• Experience and knowledge with developing field medical slides for external use
• Participation in accredited medical writing associations (e.g. American Medical Writers Association)
• Experience with Information Request Management Systems (IRMS) or Veeva MI as an end user and/or administrator, or demonstrated technical aptitude with the ability to quickly learn new systems and processes
• Clinical experience in pulmonary hypertension

Job Location

This position will be located in the RTP, NC office of United Therapeutics. Currently this job is a hybrid role requiring at least three days per week in the office. In office requirements could increase based on business needs.

At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good.

Eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit https://www.unither.com/careers/benefits-and-amenities

United Therapeutics  Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities.