Surgical Scheduling Coordinator
RESPONSIBILITIES
- Coordinates processes and routes all paperwork as required to meet physician and facility requirements.
- Provides accurate, thorough and complete documentation of all information pertinent to patient treatment.
- Returns and responds to all calls relating to scheduling timely.
- Ensures medical clearances are obtained by patient prior to surgery.
- Obtains authorizations prior to surgery date.
- Ensures insurance verifications are received prior to procedures.
- Takes payments for procedures and past due balances.
- Reschedules procedure appointments as needed.
- Helps with other ancillary tasks including but not limited to following up with patients that no-show or cancel surgical appointments, sending H&P orders and consents to outside hospitals.
- Works as a team member within the patient services department and all other departments.
- Establishes and maintains effective working relationships with physicians, staff and management.
- Documents work processes as required.
- Demonstrates courtesy and helpfulness toward patients and their families.
- Perform other job-related duties as assigned by management.
REQUIREMENTS
- High School diploma
- Minimum 1- year experience in surgery/procedure scheduling
- Familiarity with CPT codes, as well as ICD 9 and ICD 10
- Knowledge with pre-verification / pre-authorization for patients
- Proficiency with Microsoft Office applications: Word, Excel and Outlook
- Extreme politeness and customer service attitude to patients and facilities where procedures are being scheduled
- Team player, working in a respectful and cooperative manner with other office staff members
- Dedicated work ethic and concern for overall patient well-being
We are an Equal Opportunity Employer and committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please contact hradmin@principlehs.com.
8am-5pm, Monday through Friday.
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