Vehicle Rental Sales Agent

Wayne Akers Ford is seeking an Automotive Rental Agent to join our growing team! In this role, you will be responsible for providing excellent customer service while renting vehicles to customers. You will be responsible for making reservations, completing rental agreements, collecting rental fees, and ensuring rental vehicles are in safe and working order. You will also be responsible for resolving customer complaints and providing support in the event of an accident. To be successful in this role, you must have strong interpersonal and communication skills and be knowledgeable about trucks and rental policies. If you have a passion for customer service and thrive in a fast-paced environment, we would love to hear from you.

Offers Competitive Pay: Hourly Rate + Bonus

BENEFITS:

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Vacation
401K

RESPONSIBILITIES:

Greet customers and provide information about rental services
Explain the terms and conditions of rental services to customers
Answer customer’s questions about rental services
Listen to customer concerns and address appropriately
Make reservations according to customer’s requirements
Process payments and provide customers with rental contracts
Inspect vehicles for damage and cleanliness before rental
Ensure that vehicles are returned in the same condition they were rented in
Handle complaints and document all rental transactions

QUALIFICATIONS:

Bi-Lingual
Excellent customer service
Strong communication skills
Computer Proficiency
Ability to multi-task
Valid Driver’s License and good driving record
Pass a criminal background and drug test
Be authorized to work in the United States

Position requires on-site in-person attendance

"Florida Drug-Free Workplace: Pre-employment Drug Testing"

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Learn more about this Employer on their Career Site