Senior Project Manager

POSITION OVERVIEW
Native Network is seeking an experienced Senior Project Manager to lead broadband and telecommunications projects serving Tribal Nations, public-sector organizations, and rural communities.

This is not a traditional project management role. Success requires more than maintaining schedules and project plans. The ideal candidate combines strong project management fundamentals with critical thinking, intellectual curiosity, customer relationship skills, and exceptional documentation discipline.

The Senior Project Manager serves as both project leader and trusted advisor, working closely with customers, engineering teams, and leadership to deliver successful project outcomes while building long-term stakeholder trust.

WHAT SUCCESS LOOKS LIKE

Successful project managers at Native Network:
• Build trusted relationships with Tribal partners and customers.
• Produce accurate documentation that requires minimal revision.
• Ask thoughtful questions before proposing solutions.
• Learn the technical, operational, funding, and customer context of their projects.
• Take ownership of project outcomes rather than simply tracking tasks.
• Work collaboratively with engineering, leadership, and customers to solve problems.
• Improve processes thoughtfully after first understanding the business.

KEY RESPONSIBILITIES

Project Leadership
• Lead projects through their full lifecycle.
• Develop and manage scope, schedule, budget, risks, and dependencies.
• Proactively identify and resolve project challenges.
• Manage change requests and stakeholder expectations.

Customer & Stakeholder Management
• Serve as primary point of contact for assigned Tribal and customer accounts.
• Build trusted relationships through proactive communication and follow-through.
• Develop a deep understanding of customer goals and priorities.

Communication & Documentation
• Facilitate productive meetings with clear decisions and action items.
• Produce accurate, audit-ready documentation and status reporting.
• Maintain organized project records and version control.
• Create professional reports, presentations, and customer deliverables.

REQUIRED CAPABILITIES

• Build trust with customers and stakeholders.
• Produce accurate, professional project documentation.
• Learn unfamiliar technical, operational, and customer environments quickly.
• Facilitate productive meetings and drive accountability.
• Identify risks and solve problems before they impact project outcomes.

DESIRED QUALIFICATIONS

• 5+ years managing complex telecommunications, broadband, engineering, infrastructure, utility, public-sector, or related projects.
• Exceptional written communication and documentation skills.
• Experience managing customer relationships and executive communications.
• Strong analytical, critical-thinking, and problem-solving abilities.
• Demonstrated ability to learn quickly and adapt to unfamiliar environments.
• Humility, curiosity, and a willingness to seek clarification when needed.
• PMP certification preferred but not required.

We value curiosity and sound judgment more than niche telecommunications expertise. Candidates who demonstrate strong analytical thinking, adaptability, and communication skills are encouraged to apply.

REQUIRED APPLICATION DOCUMENTS

• Resume
• Cover Letter
• Three professional references (due after final interview)

Candidates advancing beyond the initial screening may be asked to complete a project-based exercise evaluating documentation quality, critical thinking, communication skills, and professional judgment.

BACKGROUND CHECK
This position requires a comprehensive background check, which may include criminal history and driving record review. Background checks will be conducted in accordance with applicable laws and will include verification of professional certifications and education.

JOIN NATIVE NETWORK — MAKE A MEANINGFUL IMPACT

At Native Network, we believe that access to communications technology is a foundation for economic empowerment. When you join our team, you become part of a mission to help Native American Tribes reduce costs, generate revenue, create jobs, and diversify their economies. Your work will directly support communities in building a stronger, more connected future.

WHO WE ARE

Native Network, Inc. provides professional services and carrier-class wholesale telecommunications networks that equip Tribal nations with the tools to thrive in the 21st-century digital economy. We specialize in building infrastructure that supports long-term growth and digital inclusion across Tribal lands.

We also proudly serve the local North Central Washington market, delivering reliable internet and phone services to businesses and residences.

WHY WORK WITH US

Working at Native Network means being part of a purpose-driven organization that values innovation, integrity, and community impact. We offer opportunities to grow your career while contributing to meaningful change. Whether you're in the field, behind the scenes, or leading a team, your role helps bridge the digital divide and strengthen local economies.

OUR CORE VALUES
We live by principles that guide our work and culture:

• Customer focused & quality driven
• Sense of urgency
• Deliver on promises
• Honesty & respect
• Teamwork
• Passion for excellence
• Commitment to doing what it takes

EEO/AA STATEMENT
Native Network, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies to all aspects of employment, including hiring, transfer, promotion, compensation, benefits, and termination.

FIRST REVIEW DATE: Screening of applications will begin immediately and continue until the position is filled.