Fire and Security Application Engineer

Position Title: Fire & Safety Engineer 

Department: Operations / Field Operations 

Reports To: Director of Field Operations 

Position Summary 
The Applications Engineer II is responsible for supporting the installation, programming, commissioning, troubleshooting, and closeout of fire, security, and communications systems. This role provides technical field support, assists with project execution, and helps ensure quality, accuracy, and timely completion of assigned work. 

Essential Duties and Responsibilities 

Responsibilities include, but are not limited to, the following: 

• Serve as a technical resource for NSG’s fire, security, and communications system offerings. 
  

• Perform system programming, troubleshooting, testing, commissioning, and related field services on assigned projects. 
  

• Support project execution and assist in moving assigned work through completion and closeout. 
  

• Develop and maintain technical reference materials and manufacturer information for field use. 
  

• Provide field coordination and direction to electricians and installers during installation, programming, commissioning, and closeout activities. 
  

• Communicate project progress, job status, and outstanding items requiring completion. 
  

• Maintain current manufacturer software and applicable updates required to perform job duties. 
  

• Maintain and obtain licenses and credentials required for the role, including applicable Massachusetts licensures requirements. 
  

• Review project documents and provide feedback to engineering or estimating staff to support project planning and execution. 
  

• Survey existing systems and assist in determining appropriate approaches for retrofit and upgrade work. 
  

• Maintain and develop proficiency across NSG’s fire, security, and communications product offerings. 
  

• Demonstrate competence in systems knowledge, programming, troubleshooting, testing, and commissioning. 
  

• Participate in Company-sponsored training and professional development relevant to the position. 
  

Training, Certifications, and Licensures 

NSG Life Safety LLC may provide training and support toward relevant certifications and professional licensures for this role. Subject to Company approval, certain costs associated with approved certifications, licenses, and training may be reimbursed. 

Physical and Work Requirements 

This position requires the ability to work in field environments at customer and project sites, use a laptop, diagnostic software, testing equipment, and related tools, travel locally as needed, and perform the physical demands of the role, including standing, walking, climbing ladders, bending, and lifting tools or equipment, with or without reasonable accommodation. 

Other Duties 

This job description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. NSG Life Safety LLC reserves the right to modify, assign, or remove duties and responsibilities as business needs require.