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Veterinary Clinic Assistant

Posted a month ago

West Chester, OH 45069, US


$13.02 - $18.23 per hour

Contract type

Part Time

Paid Time Off
Life Insurance
Disability Insurance
Employee Assistance
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PetIQ is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, including hair texture and protective hairstyles, such as afros, braids, locks, and twists), creed, caste, color, religion, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, national origin (including ancestry), genetics, physical or mental disability (including obesity, HIV, or hepatitis C status), age, marital status, or honorably discharged veteran or military status, or any other applicable characteristics protected by applicable federal, state, or local law.

By submitting this application, I certify that my answers are true and complete to the best of my knowledge. If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release. 

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.
We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.
Why join the PetIQ Team?
         Great company culture
         Company is in growth mode, come be a part of our exciting growth
Full time employee benefits include:
         Medical, Dental, Vision
         Flex Spending Account
         Company Paid Life Insurance
         401(k) with Company Match
         Employee Assistance Program (EAP)
          8 Paid Holidays, 2 Personal Days and PTO
         Short and Long Term Disability Insurance

Job Overview
         Collect payment, dispense and label medication, and review discharge paperwork with pet parents
         Safely restrain / hold pets for wellness procedures including vaccines, nail trims and microchipping
         Collect and prepare blood and fecal samples for laboratory testing
         Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure
         Make recommendations for services and products to every pet, every time, based on the pets lifestyle and an understanding of canine and feline diseases
         Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
         Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
         Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members
         Provide customer service to pet parents by answering questions and assisting them through the clinic process
         Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
         Scan pets for microchips
         Prepare canine and feline vaccines
         Establish and maintain effective relationships with pet parents and partners
         Other duties as assigned 

Minimum Qualifications:
         Must be 18 years of age or older 
         Valid drivers license 
         Must be able to work weekends, varied weekdays and times, occasional overnights 
         Reliable transportation to and from work 
         Present professional appearance and positive conduct
         Punctuality and dependability highly valued
         Must be able to drive a company vehicle for long hours and in various terrain and weather conditions. Portion of workday spent in vehicle.
         Some outdoor clinic work and activities may be necessary 
         Must be able to work for prolonged periods of time in the field, including 1214-hour days 

Education Requirements:
High School Diploma or equivalent required 

Preferred Qualifications:
         Previous customer service sales experience  
         Navigate computer software (iPad, Bluetooth devices and more) 
         Strong organizational, problem-solving, and analytical skills 
         Ability to work within a team to meet team goals and objectives 
         Comfort level in approaching host locations customers to educate about our clinics 
         Ability to adapt to changing priorities 

Physical Requirements:
       Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
       Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
- Must be able to lift and carry up to 50 lbs.

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