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Customer Service Representative

Surge Staffing
Posted 12 days ago, valid for 16 days
Location

West Chicago, IL 60186, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

info
  • We are looking for a Customer Service Representative / Office Administrator to join our team from 7:30 AM to 4:30 PM, Monday to Friday, with a one-hour lunch break.
  • The ideal candidate should have 1 to 3 years of experience in order processing and customer service.
  • Responsibilities include processing customer orders, responding to inquiries, and managing information within an ERP system.
  • Competitive pay is offered, with opportunities for raises upon permanent hire, as well as professional development and training.
  • The role requires strong organizational skills, attention to detail, and the ability to work independently with minimal supervision.

Hours:

7:30AM to 4:30PM Monday-Friday. Onsite. 1 hours lunch break

Job Summary:
We are seeking a motivated Customer Service Representative / Office Administrator to support our team by processing customer orders, handling inquiries, and performing light administrative tasks. This role requires a self-starter who can work independently with minimal supervision and is eager to learn product details.

Key Responsibilities:

  • Process customer orders accurately and efficiently

  • Respond to customer inquiries via phone and email

  • Answer incoming calls professionally

  • Work within an ERP system to manage orders and customer information

  • Perform light administrative tasks as needed

  • Learn wiring product details to support customer service

Requirements:

  • 1–3 years of order processing and customer service experience

  • Strong organizational skills and attention to detail

  • Ability to work independently with minimal supervision

  • Excellent communication skills, both verbal and written

Benefits:

  • Competitive pay with opportunity for raise upon permanent hire

  • Temp-to-hire opportunity available

  • Professional development and training

IND2




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