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Operations & Quality Lead - Family Medicine - Full Time - Exempt - Days - West Covina

Emanate Health
Posted 10 days ago, valid for 19 days
Location

West Covina, CA, US

Salary

$34.5 - $51.31 per hour

Contract type

Full Time

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Sonic Summary

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  • Emanate Health is seeking a candidate to work alongside the LVN Office Manager to oversee HCC and STAR Quality Measures, focusing on quality metric targets and annual recapture rates.
  • The role involves training new team members, leading patient outreach efforts, and ensuring seamless communication between various healthcare providers.
  • Candidates should have a minimum of three years of general office or clerical experience, with supervisory experience and healthcare experience preferred.
  • A high school diploma or equivalent is required, along with knowledge of medical terminology and strong customer service skills.
  • The pay range for this position is between $34.50 and $51.31 per hour.

Current Emanate Health Employees - Please log into your Workday account to apply

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.

On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Job Summary

Works alongside the LVN Office Manager to meet annual HCC Recapture Rates and Quality Metric Targets and goals.  Responsible for the oversight of the site’s HCC and STAR Quality Measures.  Responsible to work daily with various team members and leads the Quality and HCC Capture/Recapture efforts alongside the LVN Office Manager.  They will train new members, engage, and direct team members on the processes around Quality and HCC.  They will lead the campaigns for patient screenings, outreach efforts such as vaccination compliance and annual visit compliance.  Communicates important information to patients, physicians, providers and hospitals.  Also, coordinates scheduling between primary care office and specialty to ensure seamless patient care and improving the closure of gaps in care.  Lastly, provides support to any area within the clinic as needed such as referrals/authorizations as well as front office duties.

Job Requirements

Minimum Education Requirement:

High school diploma or equivalent preferred. Knowledge of medical terminology. Bilingual skills desired.

Minimum Experience Requirement:

Three (3) years general office/clerical experience preferred. Supervisory experience required. Healthcare experience preferred. Experience working with HCC and Quality Metrics. Excellent customer service and communication skills. Strong charting/documentation, organizational, problem-solving, and analytical skills.

Minimum License Requirement:

Medical Assistant Certification preferred.

Delivering world-class health care one patient at a time.

Pay Range:

$34.50 - $51.31



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By applying, a Emanate Health account will be created for you. Emanate Health's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.