This is an onsite position in our Billing/Coding department that answers patient, clinic, insurance company and other third-party calls from the incoming multi[1]line telephone system and schedules appointments for various primary care clinic locations, directs calls or submits electronic tasks to specific clinic team, and processes payment requests for electronic credit card and ACH payments.

Looking for a career where you love what you do and who you do it with? You’re in the right place.

Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.

By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.

Think you’ve got what it takes to join our TIC team? Keep reading…

A day in the life…

Wondering what a day in the life of a SAR Representative at The Iowa Clinic might look like? You will:

Perform duties relating to posting manual/electronic payments and denials received by the organization into the accounts receivable system.
Have a clear understanding of the payment posting process and possess the ability to handle the resubmission, reposting, and transferring of data ques.
Receive requests for patient medical records on behalf of The Iowa Clinic.
Accurately document and keep in the disclosure log what records were sent, to whom and when.
Electronically receive, sort and transfer data into patient electronic medical record.
Scan paper medical records and transfer data into electronic medical records.

This job might be for you if…

High school diploma or equivalent required.

Qualifications

Previous medical office administrative experience and a working knowledge of different types of insurance programs preferred.
2-3 years working in a medical office and a working knowledge of ICD-9 and/or ICD-10 and CPT coding and Medicare exclusions required. Exposure to different types of insurance programs preferred.

What’s in it for you

One of the best 401(k) programs in central Iowa, including employer match and profit sharing
Employee incentives to share in the Clinic’s success.
Generous PTO accruals and paid holidays.
Health, dental and vision insurance
Employee rewards and recognition program
Health and wellness program with up to $350/year in incentives
Training and development opportunities
All employee meetings, team huddles and transparent communication
Employee feedback surveys
Quarterly volunteer opportunities through a variety of local nonprofits
Opportunities to have fun with your colleagues, including The Iowa Clinic night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on.

Learn more about this Employer on their Career Site

SAR Representative Float II (Full-Time)