On-Site General Manager

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. 

We are currently seeking an experienced On- Site General Manager in our Falls Church, VA market.  The On-Site Manager is responsible for the day-to-day management of the association for which they are assigned. This role involves working at one community full-time and duties include coordinating with the Board of Directors, homeowners, vendors and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals. 

Responsibilities Include:

• Sustain maximum client satisfaction by meeting the needs of the assigned Board and members of the Community
• Provide leadership and assistance to all association employees
• Attend, prepare for and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
• Coordinate and manage employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow-up on monthly assessments due
• Serve as liaison between association board and legal counsel 
• Prepare manager reports and financial summaries to Board 
• Respond to homeowner inquiries
• Maintenance duties, as required

Applicants Must: 

• Maintain licensing in some states
• Have previous Community Management Experience
• Be professional, organized and self-motivated
• Possess strong written and verbal communication skills
• Hold a valid license to operate a motor vehicle with a clean driving record
• Have a proficiency with Microsoft Office and general computer skills

Benefits and Compensation:

• Salary commensurate with experience and qualifications
• Training and Support provided 
• Comprehensive benefits package
• Work-life balance

Sentry Management, Inc. is an equal opportunity employer