Insurance Customer Service Representative

The Vackner Agency is an award-winning, high-growth Allstate agency located in Babylon, NY. We are looking for licensed insurance professionals who take pride in delivering exceptional service while driving meaningful growth.

This is not a “sit back and service” role. We are building something special — and we’re looking for team members who want to grow with us.

If you thrive in a fast-paced office, enjoy building real client relationships, and want to be part of a respected agency expanding into the multifamily and commercial space, this opportunity is for you.

• Deliver concierge-level customer service through in-office and phone interactions
 • Guide clients through coverage reviews, policy changes, and claims support
 • Identify coverage gaps and proactively recommend tailored solutions
 • Present and close personal lines policies including Auto, Home, and Renters
 • Maintain compliance, documentation, and accurate records within agency systems
 • Contribute to a team culture built on accountability, performance, and integrity

• Active NY Property & Casualty License 
 • Strong communicator who builds trust naturally
 • Sales-driven mindset with a service-first approach
 • Organized, detail-oriented, and comfortable in a structured office environment
 • Spanish speaking is a plus

Why The Vackner Agency?
We are not just another insurance office. We are a top-performing Allstate agency known for professionalism, growth, and strong leadership. Our team operates with clear expectations, strong systems, and a commitment to excellence.

If you are looking for a long-term career with real opportunity — not just a job — we would love to meet you.