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Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Paid time off
- Parental leave
- Signing bonus
- Training & development
Customer Service Representative / Sales Team Member
The Vackner Allstate Agency
 Licensed in NY, NJ & CT
 Licensed in NY, NJ & CT
Bilingual candidates strongly encouraged to apply.
MUST have Previous Insurance Experience!
MUST have Previous Insurance Experience!
The Vackner Allstate Agency is a growing, award-winning agency proudly serving clients in New York, New Jersey, and Connecticut. We are looking for a driven and dependable Customer Service Representative / Sales Team Member to join our fast-paced, team-oriented office.
No insurance experience? No problem. We will train the right person and assist with licensing.
This is not just a job. It is a career opportunity with growth potential. You will play a key role in helping families protect what matters most while delivering exceptional service and meeting performance goals.
If you are motivated, coachable, and thrive in a structured, goal-driven environment, we want to meet you.
What You’ll Do
• Engage with customers through inbound and outbound calls
 • Identify client needs and recommend appropriate coverage solutions
 • Provide professional and timely customer support
 • Conduct policy reviews and cross-sell opportunities
 • Follow up on leads and meet monthly sales goals
 • Accurately document all interactions in our eAgent system
 • Maintain compliance with carrier and agency guidelines
 • Work collaboratively with a high-performing team
 • Identify client needs and recommend appropriate coverage solutions
 • Provide professional and timely customer support
 • Conduct policy reviews and cross-sell opportunities
 • Follow up on leads and meet monthly sales goals
 • Accurately document all interactions in our eAgent system
 • Maintain compliance with carrier and agency guidelines
 • Work collaboratively with a high-performing team
What We’re Looking For
• Positive and professional demeanor
 • Strong communication skills
 • Ability to multitask in a fast-paced office
 • Strong work ethic and accountability
 • Sales or customer service experience is a plus
 • Insurance license is a plus (we will assist in obtaining NY licensing if needed)
 • Bilingual is a plus
 • Strong communication skills
 • Ability to multitask in a fast-paced office
 • Strong work ethic and accountability
 • Sales or customer service experience is a plus
 • Insurance license is a plus (we will assist in obtaining NY licensing if needed)
 • Bilingual is a plus
We value discipline, integrity, and a commitment to doing things the right way.
Compensation & Benefits
• Competitive base salary
 • Monthly and annual bonus opportunities
 • Commission program
 • Paid time off
 • Ongoing training and professional development
 • Career growth opportunities
 • Monthly and annual bonus opportunities
 • Commission program
 • Paid time off
 • Ongoing training and professional development
 • Career growth opportunities
Join a team that is serious about growth, service excellence, and building long-term careers.
Learn more about this Employer on their Career Site
