Assistant Restaurant Manager at Buffet, Southland Casino

Delaware North Gaming is hiring an Assistant Restaurant Manager to join our team at Southland Casino in West Memphis, Arkansas. As an Assistant Restaurant Manager, you will partner with the Food and Beverage Manager to lead frontline teams, ensure exceptional guest service, and maintain high standards across food, beverage, safety, and service execution. This role also assists with scheduling, inventory, training, and administrative functions while helping drive consistent performance in a fast‑paced casino environment. If you are a motivated professional with a strong commitment to customer service, team development, and creating a positive and dynamic work environment, we encourage you to apply.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

• Oversee daily restaurant operations, including opening and closing procedures
• Maintain positive guest relations and high standards of service to ensure exceptional guest satisfaction
• Support the Food and Beverage Manager in training, motivating, and developing team members to maintain high performance and professionalism
• Assist with administrative tasks such as ordering, inventory, scheduling, payroll, and monitoring point of sale systems
• Monitor and enforce health, safety, and sanitation standards in compliance with regulations

• Minimum of 2 years of experience in a supervisory or management role within the restaurant or hospitality industry, with a strong understanding of restaurant operations and guest service standards
• Knowledge of food and beverage service standards, health regulations, and safety procedures
• Strong communication, organizational, and time management skills
• Proficient computer skills, including Word, Outlook, Excel, and point of sale systems
• Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
• Capacity to work a flexible schedule to accommodate business levels