Description

The Optometric Technician, under the supervision of the Site Director, supports the Optometrist in preparing patients for eye exams, conducting pre-testing procedures, and managing optical equipment and supplies. The Optometrist Technician assists with scheduling, charting, and patient education while providing outstanding customer service throughout the patient’s visit.

Essential Functions, Duties, and Responsibilities

Consistently adheres to all departmental policies and procedures
Maintains high level of patient confidentiality according to HIPAA and company standards
Ensures the cleanliness and organization of examination rooms and optical equipment
Exercises excellent customer service by greeting and assisting all patients and visitors, answering questions, and guiding them through the exam process
Conducts pre-testing procedures, including but not limited to: visual acuity tests, autorefraction, tonometry, visual field testing, and retinal imaging
Reviews and updates patient medical histories and assists with charting for the Optometrist
Schedules and confirms appointments, manages patient flow, and ensures timely exam room turnover
Supports the department by stocking and organizing diagnostic tools, lenses, and other optical supplies
Performs data entry, maintains patient records, and ensures accurate documentation of test results
Coordinates with the front desk to support the patient experience
Performs other duties as assigned

Requirements

Knowledge, Skills, and Abilities

Strong understanding of optometric terminology and common eye conditions
Familiarity with ophthalmic equipment and digital imaging systems
Strong organizational skills with the ability to prioritize and multitask in a clinical environment
Excellent interpersonal skills and ability to work collaboratively with staff and patients
Strong written and verbal communication skills
Effective computer and electronic health record (EHR) skills
Ability to explain procedures and eye care information clearly to patients
Customer service-oriented with a professional and calm demeanor
Effective computer skills
Supply inventory management skills

Education, Training, and Experience

High School Diploma or equivalent required; college coursework or certification in healthcare or vision sciences preferred
Certified Paraoptometric (CPO) or other optometric technician certification preferred, or willingness to obtain
Minimum of 1 year experience in optometry, ophthalmology, retail optical, or medical office environment
Bilingual English and Spanish required

Learn more about this Employer on their Career Site