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Customer Service Representative

1-800-Plumber + Air of West Palm Beach
Posted a month ago, valid for 6 days
Location

West Palm Beach, Palm Beach 33402, FL

Salary

$18 - $20 per hour

Contract type

Full Time

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Sonic Summary

info
  • The position is for an office duties role at 1-800-Plumber +Air, which includes answering and dispatching calls, basic accounting, and other clerical responsibilities.
  • Candidates should possess basic computer skills and have a courteous demeanor to greet visitors and handle inbound calls as the first point of contact for customers.
  • Strong communication skills are essential to ensure customer satisfaction and to gather necessary information during calls.
  • The job requires a clean background, passing a drug test, reliable transportation, an active cell phone, and a valid driver's license.
  • The competitive salary for this position is not specified, but candidates should ideally have some relevant experience in a similar role.
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for each of our customers.
 
Requirements:
  • Have a courteous and pleasant demeanor
  • Greet visitors to the building
  • Perform clerical and mail processes
  • Take inbound calls being the first impression for the customer.
  • Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call.
  • Make sure the phone is answered by the 3rd ring using the approved greeting each time.
  • Technician Scheduling
  • Handles Invoice Process
  • Enable calls to answering service at end of day.
  • Additional duties as directed by owners/manager
 
Other requirements:
  • Clean Background
  • Pass Drug Test
  • Reliable Transportation
  • Active Cell Phone
  • Valid Driver’s License
 
 



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