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Job DetailsJob Location: FLA-Palm Beach County Area Command - West Palm Beach, FL 33409Position Type: Full Time RegularEducation Level: High School Diploma/GEDSalary Range: $17.50 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Admin SupportSchedule/Hours: Monday - Friday (8:30am - 4:00pm - 35 hours per week) Hourly rate: $17.50 p/h This positions is responsible for: Answering and directing telephone calls professionally to the appropriate destination; recording clear, accurate messages; receiving and documenting deliveries and donations; greeting visitors and clients and notifying the appropriate staff; providing basic information about The Salvation Army's operations and services; performing basic clerical duties, including typing, filing and recordkeeping. Key Responsibilities:  Answers and transfers callers to the appropriate destination; responds to callers’ questions and concerns and provides accurate information. Records accurate and complete messages and ensures their timely and accurate distribution via telephone and e-mail. Welcoming and greeting visitors professionally; answering questions from visitors and callers; giving directions, instructions, and referrals to the appropriate person or department; managing incoming visitors and determining who they need to see; screening sales representative and other solicitors before allowing them to contact staff, and representing The Salvation Army in a courteous, helpful, and tactful manner. SAHelp: Greeting and assisting people seeking social service assistance by providing the website to apply for services; providing phone numbers and contact information for social services; and connecting clients/potential clients with the right personnel for further assistance. Notify the appropriate staff member to know when a visitor or client arrives; make sure every visitor/ client signs upon arrival; keep the visitor/client sign-in process organized and accurate and directs visitors and clients to the appropriate person or department after check-in. Physical Requirements and Working Conditions: Ability to meet established attendance requirements and maintain reliable, consistent attendance. Ability to read, write, and communicate effectively in English. Ability to operate a telephone and/or switchboard efficiently and professionally. Ability to accurately sort and organize documents alphabetically and numerically. Ability to accurately perform routine mathematical computations. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Employee Benefits: Medical, Dental and Vision Plans Available Paid Time Off Retirement Savings Plans Available Supplemental Insurance Available Voluntary Life Insurance Available and more!                                  WHAT WE ARE LOOKING FOR IN YOUEDUCATION AND EXPERIENCE: High school diploma or G.E.D. required, or any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities. LICENSES AND CERTIFICATIONS: None.                                   Equal Opportunity Employer: Veterans/Disabled
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