Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities: Provide excellent selling experience for DIY customer visits and phone calls; Achieve personal sales goal and help store achieve its sales goals; Provide DIY services including battery installation, testing, wiper installs, etc.; Maintain store product and operational standards; Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities: Store Cleanliness including floors, bathrooms, facing, dusting, parking lot; General stocking including truck stocking and back stock; Safely deliver parts to customers as needed. Success Factors: Basic driving and navigation ability; Ability to use delivery board system; Friendly communication; Ability to locate and stock parts; Safety knowledge and skills; Operating inventory systems and store equipment; Parts and automotive system knowledge skills; Operating POS and Parts lookup systems; Expert at testing and diagnostic equipment for DIY service. Essential Job Skills: Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management; Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; Use basic math accurately; Ability to work an assortment of days, evenings, and weekends as needed. Prior Experience: 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences. Physical Demands: Walking or standing predominantly; ability to talk and hear; use hands and fingers; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; frequently lift/move up to 50 pounds and occasionally up to 100 pounds; specific vision abilities required. Work Environment: Usually working inside; occasionally outside exposed to weather; occasionally exposed to moving mechanical parts, high places, chemicals, electrical shock risk, explosives, vibration; moderate noise level.
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