Communications Coordinator - Tower Direct

• The Communication Coordinator assists the Transfer Center nurse in the management and through put of patients into, out of, and within the Tower Health, Health System.
• This includes but is not limited to assistance with patient placement, direct admissions, transfers, and referrals.
• The Transfer Center Communication Coordinator also performs EMS call intake, performs emergency medical dispatch triage, dispatches EMS, EVS staff, inhouse transport resources, wheelchair vans, security, emergency teams and outsources transport requests that are not being handled by TowerDIRECT units. 
• The Transfer Center Communication Coordinator also handles transfer center cases and Emergency Management requests.

Education Requirements

• Completes and maintains all competencies and trainings as required for role.
• Post High School Diploma Program - OR - combination of relevant education & experience may be considered in lieu of Post High School Diploma Program

Certification and Licensure

• National Incident Management Systems (NIMS) 700, 800, 100, & 200 within 6 months of hire
• BLS Certification