Managed Services Operations Administrator

Job DetailsLevel: ExperiencedJob Location: West Reading, PA 19611Position Type: Full TimeEducation Level: Not SpecifiedTravel Percentage: NegligibleJob Shift: DayJob Category: Admin - ClericalBuild the engine that keeps our business running. If you're the person who catches the details others miss, thrives on organization, and loves turning chaos into streamlined processes, this role is for you. At WatchKeep, you'll own the operational workflow that moves customer projects from approved quote to completed invoice. You'll work across Sales, Engineering, Customer Success, Finance, and Service to ensure everything is accurate, on time, and moving forward. What You'll Do Manage the quote-to-cash process from order to billing readiness Coordinate procurement, agreements, renewals, and operational handoffs Keep business systems accurate and organized Identify process improvements that make the business more efficient Be the trusted person who keeps work moving and prevents problems before they happen You're a Great Fit If You... Love organization, process, and getting the details right Enjoy solving problems and improving workflows Can juggle multiple priorities without dropping the ball Communicate well with different teams Take ownership and follow through Qualifications 3+ years of experience in operations, sales operations, project coordination, procurement, billing, or a similar role Strong organizational and communication skills Experience with Microsoft Office (Excel required) ConnectWise, Salesforce, or managed services experience is a plus