Distribution Center Exotec (ASRS) Supervisor

Overview

First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition, Where Tradition Meets Innovation, we foster a workplace where people learn, grow, and contribute to a company that values its heritage while embracing progress. Our teams take pride in supporting customers and communities, creating meaningful work and rewarding careers every day.

We are looking for a Exotec (ASRS) Supervisor to join our team! The Exotec Supervisor is responsible for supervising the day-to-day operation of the Exotec system within the distribution center. This role provides daily leadership and direction for associates working in the Exotec area, including picking, packing, and inducting operations. The Exotec Supervisor coordinates workflow, monitors daily system performance, supports operational needs, and works closely with the Operations Manager, Inventory Control, and the on-site Exotec Maintenance Technician to ensure safe, accurate, and efficient order fulfillment.

Responsibilities

• Supervise the daily operation of the Exotec system, including picking, packing, inducting, and overall workflow to ensure orders are processed safely, accurately, and on time.
• Provide daily leadership, coaching, training, and direction to associates while promoting a safe, productive, and team-oriented work environment.
• Coordinate daily labor assignments, workstation coverage, breaks, and workflow priorities based on operational needs and direction from the Operations Manager.
• Monitor Exotec workstations, system dashboards, conveyors, totes, scanners, and exception queues to maintain efficient workflow and communicate operational concerns.
• Partner with the on-site Exotec Maintenance Technician, Inventory Control, Shipping, Replenishment, Systems, and Operations teams to resolve day-to-day equipment issues, inventory discrepancies, and order flow interruptions.
• Ensure associates follow all company safety policies and procedures related to automation, restricted access areas, pedestrian traffic, lockout/tagout boundaries, and material handling equipment.
• Monitor daily productivity, quality, accuracy, and attendance while providing coaching and feedback to associates and communicating performance concerns to the Operations Manager.
• Conduct routine audits of workstations, inventory accuracy, packing quality, tote handling, and exception processes to ensure compliance with company standards.
• Coordinate the completion of all required monthly and annual cleaning activities for the Exotec system in accordance with the Exotec maintenance agreement.
• Maintain the cleanliness and organization of all Exotec work areas, including picking, packing, inducting, workstations, staging areas, equipment, and surrounding workspaces.
• Monitor inventory levels of boxes, packaging materials, labels, and other operational supplies, and coordinate replenishment as needed to support daily operations.
• Communicate opportunities to improve workflow, productivity, and system performance while assisting with the implementation of approved process improvements and system updates.
• Perform other duties and responsibilities as assigned.

Qualifications

• High school diploma or equivalent required
• Two or more years of supervisory or team lead experience in a warehouse, distribution, fulfillment, manufacturing, or similar environment preferred.
• Experience with warehouse automation, automated storage and retrieval systems (ASRS), goods-to-person technology, warehouse management systems, or similar technologies preferred.

• Working knowledge of warehouse operations, including inventory control, replenishment, picking, packing, shipping, quality, and safety.

• Strong communication, leadership, coaching, organization, and problem-solving skills.

• Ability to prioritize multiple tasks and adapt to changing operational needs in a fast-paced environment. 

• Proficient with warehouse management systems, Microsoft Office applications, handheld scanners, and other warehouse technology.

• Ability to lift and carry up to 50 pounds.

About First Supply

First Supply® is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.

First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER® Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles—from contemporary to traditional—along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.

With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today’s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.