SALON MANAGER
Luxury Salon & Spa | Full-Time | Chester County, PA
ABOUT ATELIÉR BEAUTY
Ateliér Beauty is a luxury, multi-location salon collective built on high standards, strong systems, and people-first leadership. We are known for delivering elevated guest experiences while fostering a professional, supportive environment for our team.
We are seeking an experienced Salon Manager to lead daily operations, support team performance, and uphold exceptional service standards. This role is ideal for a confident, organized leader who thrives in structure, communicates clearly, and takes pride in leading people well.
POSITION OVERVIEW
The Salon Manager plays a key leadership role in the success of the salon. This position is responsible for overseeing daily operations, supporting training and team development, and ensuring the salon consistently meets performance and service standards.
This role requires sound judgment, strong communication, and the ability to balance people leadership with operational execution in a fast-paced, high-standard environment.
KEY RESPONSIBILITIES
TEAM LEADERSHIP & CULTURE
- Lead the team with professionalism, clarity, and consistency
- Support floor leads and uphold daily standards on the salon floor
- Provide coaching, feedback, and ongoing support to team members
- Foster a positive, respectful, and high-performance team culture
TRAINING, DEVELOPMENT & PERFORMANCE
- Support onboarding and ongoing training to ensure team members are confident in their roles
- Reinforce existing training systems, standards, and expectations
- Coach team members toward consistent performance and professional growth
- Partner with leadership to support the achievement of service, retail, and operational goals
OPERATIONS & EXECUTION
- Oversee daily operations, including opening and closing procedures
- Execute staffing schedules to support productivity and guest experience
- Ensure policies, procedures, and brand standards are consistently followed
- Partner with leadership on planning, initiatives, and execution
GUEST EXPERIENCE
- Ensure a consistent, elevated guest experience
- Address guest concerns with professionalism and care
- Monitor guest feedback and reviews to identify opportunities for improvement
- Support promotions, launches, and salon initiatives
QUALIFICATIONS
- 2+ years of experience in a management or leadership role
- Experience leading teams of 15–30+ employees preferred
- Background in salon, spa, hospitality, or retail environments a plus
- Strong organizational, communication, and people leadership skills
- Comfortable managing schedules, priorities, and performance
This is not an entry-level management role and not a stylist-on-the-floor position.
COMPENSATION & BENEFITS
- Hourly $22 - $38, based on experience
- Health and vision insurance with company contribution
- Dental insurance available
- Disability and life insurance benefits available
- 3% IRA retirement match
- Paid time off
- Employee service and product discounts
WHY ATELIÉR BEAUTY
- Clear systems and expectations
- Supportive, professional leadership culture
- High standards without chaos
- A team-centered environment that values consistency, accountability, and care
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