Certified Pharmacy Technician - Community

ESSENTIAL DUTIES AND RESPONSIBILITIES

Prescription Management:

• Accurately process, fill and label prescriptions for dispensing under the supervision of a pharmacist.
• Initiate, follow-up, and obtain Prior Authorizations.
• Prepare, send, and receive orders for medications and supplies; maintain inventory, ensuring medications are purchased and stored properly.

Patient Engagement:

• Identify and enroll patients in medication synchronization (med sync), ensuring all medications are prepared for pick-up on a single date each month or 90 days.
• Conduct monthly follow-up calls with patients to confirm medication needs, discuss changes in medication regimens, and identify potential clinical interventions like immunizations.

Clinical Support:

• Assist pharmacists in delivering enhanced clinical services, including immunizations, medication therapy management (MTM), and chronic disease management.
• Document patient care activities and coordinate with the broader healthcare team to ensure continuity of care.
• Engage in proactive care strategies, identifying potential health issues early and working with pharmacists to implement preventative care measures.
• Obtain certification to administer immunizations, expanding your role in providing supervised direct patient care.

Workflow Optimization:

• Contribute to the pharmacy’s shift from reactive to proactive patient care by adopting best practices for workflow innovation, including appointment-based models.
• Participate in continuous quality improvement initiatives aimed at enhancing patient care and operational efficiency.

Financial and Operational Tasks:

• Maintain petty cash and change fund balances.
• Proficiently handle all transactions at the point of sale.
• Perform other duties as assigned under the direction of the pharmacist.

EDUCATION AND EXPERIENCE

High School Diploma or equivalent preferred

Graduate of a pharmacy technician program preferred. Experience in a community pharmacy setting is preferred.

CERTIFICATION AND LICENSURE

Pharmacy Technician Licensure required

Certified Pharmacy Technician (CPhT) or Certification through NHA required.

SKILLS AND ABILITIES

Effective communication and customer service skills

Ability to multitask and manage time effectively in a fast-paced environment

Proficiency in using pharmacy management software and technology tools.

Willingness to obtain immunization certification.

SPECIAL PHYSICAL DEMANDS

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.

While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to walk; use hands to feel, finger, handle, or grasp items for fine motor skills; reach with hands and arms, and talk, hear. Must be able to crouch or squat to reach items. The employee must occasionally lift and or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

LEVEL OF SUPERVISION

Work is performed according to specific procedures and methods, but the incumbent must make minor decisions in order to adapt to routine situations.

SUPERVISES

NA

PAY RANGE:

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision

• Life & Disability Insurance

• FSA/HSA Options

• Generous, accruing paid time off

• Paid Parental and caregiver leave

• Career advancement and educational opportunities

• Tuition and certification reimbursement

• Certification Reimbursement

• Well-being Programs

• Employee Discounts

• On-Demand Pay

• Financial Education

• Annual recognition/awards events

• Partner appreciation days

• Family entertainment/attractions discount

• Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50

• One of Working Mother magazine's 100 Best Companies for Working Mothers

• A Top 50 Company and Top 10 Nonprofit for Executive Women