Manager - Warehouse
512Financial – Westborough, MA, United States

Grow Your Career with a Fast-Growing E-Commerce Leader

Do you love rolling up your sleeves to build efficient, high-performing warehouse operations? If you're a natural leader who spots bottlenecks before anyone else and enjoys the energy of a fast-paced, entrepreneurial company, we want to hear from you.

About the Company

Our client is a fast-scaling e-commerce company that has become a trusted partner for students, educators, and STEM teams across the U.S. and abroad. By staying close to their customers and continually building solutions to meet their needs, they've built a mission-driven culture and are now ready to bring on a strong operational leader to elevate their warehouse function.

About the Role

The Warehouse Manager will take full ownership of order fulfillment — everything from receiving and inventory control through final product delivery. This role leads a team of 4–6 warehouse associates while staying actively involved on the floor, whether that means operating a forklift or pitching in wherever needed. Your background in e-commerce logistics, sharp process instincts, and Lean expertise will directly impact customer satisfaction and support the company's next phase of growth.

Core Responsibilities

Oversee end-to-end e-commerce fulfillment: receiving, storage, inventory control, and order processing
Manage daily pick, pack, and ship activity to guarantee accuracy, on-time delivery, and customer satisfaction
Supervise a 4–6 person warehouse team, balancing workload and quality to keep operations moving smoothly
Direct light production and assembly work, including cutting plastic sheets, kitting products, and counting/packaging goods
Leverage WMS and ERP tools to track shipments, monitor stock levels, and maintain inventory accuracy
Develop, train on, and enforce Standard Operating Procedures across the team
Ensure warehouse and production equipment is operated safely and correctly
Drive Continuous Improvement using 5S and Lean methodologies, identifying and acting on efficiency opportunities
Maintain a safe, clean, compliant facility in line with all state and federal regulations

What We're Looking For

A hands-on, energetic leader capable of managing a team while staying engaged in daily operations
Solid background in e-commerce fulfillment: picking/packing, shipping/receiving, material handling, inventory management, and light assembly
A continuous-improvement mindset with real-world Lean and 5S experience
Comfort with ERP/WMS platforms — NetSuite and/or RF-Smart experience is a plus
Flexibility and confidence in navigating a fast-changing environment
Sharp attention to detail, quality, and organization

Qualifications

Trade school, Associate's, or Bachelor's degree in Business Operations, Supply Chain, Logistics, Manufacturing, or a related field
3–5 years managing warehouse/fulfillment operations at a small-to-medium-sized company
2–3 years in a supervisory or leadership capacity within a warehouse or manufacturing setting
Direct experience in picking/packing, shipping/receiving, material handling, inventory management, and light assembly
Familiarity with ERP/WMS systems (NetSuite and/or RF-Smart a plus)
Forklift operation experience
Valid driver's license with a clean record

Perks & Benefits

Full-time role starting immediately, with competitive pay
Strong benefits package, including healthcare
Flexible scheduling, paid holidays, and generous PTO
A collaborative, mission-focused team where your work has a visible impact
A front-row seat to a growing, dynamic company

Ready to take ownership of a warehouse that makes a real difference? Apply today!

Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: https://512financial.com/contact/

Learn more about this Employer on their Career Site